Real Estate Systems & Data Administrator

Dollar Tree • Chesapeake, VA

4d • Onsite

About The Position

The Real Estate Systems Administrator is the business owner and day‑to-day administrator for the Real Estate System of Record (SoR) — currently Lucernex — which drives our end‑to-end real estate, store development, and construction lifecycle. This role configures, maintains, and supports the platform’s security, workflows, interfaces, reporting, and data quality; partners with cross‑functional teams to streamline processes; and provides training and Tier‑2/3 functional support to users and vendors. The position sits within the Construction Analysis & Administration organization and aligns data, processes, and reporting with Construction, Real Estate, Finance, Legal, and IT.

Requirements

• Bachelor’s degree in Business, Information Systems, or related field; or equivalent experience.
• 4+ years in a systems/business analyst or administrator role supporting real estate/construction lifecycle platforms (Lucernex/Accruent/Tango or equivalent).
• Proven experience with workflow design, role‑based security, UAT, and production release management.
• Advanced Excel skills and proficiency with enterprise reporting/BI tools (e.g., Business Objects/queries, Power BI/Tableau).
• Strong troubleshooting skills across data, configuration, and interfaces; ability to partner effectively with IT and vendors.
• Excellent communication, training, and customer service skills; ability to influence and support users at all levels.

Nice To Haves

• Experience integrating Lucernex with Ariba, Lawson/ERP, and analytics platforms; knowledge of AIA/CSI cost structures.
• Familiarity with real estate/construction processes (site selection, leasing, design, construction, closeout) and related compliance.
• Basic SQL or scripting for data validation and report

Responsibilities

• System Administration & Governance Serve as the platform administrator for the Real Estate SoR (currently Lucernex): configure environments, modules, security roles, user groups, and object permissions; manage org structures/market areas; and own the systems roadmap and release cadence.
• Oversee user lifecycle management (provisioning, role changes, deactivation) and security controls, including periodic access reviews and template security.
• Establish and maintain SOPs, data standards, and governance for store, project, and vendor records to ensure accuracy, audit readiness, and downstream integrations.
• Configuration, Workflows & Integrations Design, build, and maintain platform forms, fields, validations, and automated workflows that support business processes across site selection, leasing, design, construction, and closeout.
• Manage and monitor system interfaces (e.g., Ariba, Lawson/ERP, analytics platforms), troubleshoot failures (e.g., exports/imports/POs), and coordinate with IT for fixes and enhancements.
• Lead user acceptance testing (UAT) and production cutovers for upgrades, patches, and new features; maintain regression test scripts and release notes.
• Data Quality, Reporting & Analytics Perform recurring data audits and “deep‑dive” analyses to validate key fields (store attributes, project milestones, costs, vendor data) and remediate discrepancies.
• Build and administer operational and executive reports/dashboards (e.g., pipeline, cycle time, cost, vendor performance) using native reporting, Business Objects/queries, Power BI/Tableau, and Excel.
• Partner with Construction Accounting/Data Analytics to ensure master data and KPIs align with AIA/CSI structures and capital planning requirements.
• Training, Support & Change Management Provide Tier‑2/3 functional support; resolve complex issues; and serve as a point of contact with IT and the software vendor for escalations.
• Develop and deliver training for associates and vendors; maintain user guides, playbooks, and quick‑reference materials.
• Lead change‑management communications for configuration changes, new workflows, and releases.
• Cross‑Functional Collaboration & Compliance Collaborate with Real Estate, Construction, Special Projects, Portfolio, Finance, Legal, Facilities, and Procurement to streamline intake, approvals, contracts, and reporting; support bid, closure, and departmental processes as data/system owner.
• Ensure compliance with Company policies and the Code of Conduct (data handling, access, vendor interactions), maintaining audit trails and documentation.
• Other duties as assigned.

Benefits

• We're invested in your health and wellness. That’s why we invest in perks, programs, and resources that help you at every stage of your life and career.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level