Real Estate Property Manager

KeyOpp Real Estate Group-posted over 2 years ago
Full-time • Mid Level
San Francisco, CA
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We are looking for our next great property manager. The property manager will oversee the coordination and supervision of service providers and be accountable for all on-site property management, including local marketing, all tenant relations, and financial reporting. Our property managers enjoy a creative and diverse work-life. We offer you career development opportunities, an empowering work environment, and a myriad of recognition and awards. If this position interests you, start your application today!

  • Serve as the primary point of contact for all resident communications.
  • Address repair requests, lease questions, and conflict resolution in a timely and professional manner.
  • Conduct move-in/move-out walkthroughs with appropriate documentation.
  • Maintain proactive and transparent communication with property owners.
  • Prepare monthly owner reports, recommend value-add strategies, and ensure long-term asset performance.
  • Educate and advise clients on regulatory compliance and market conditions.
  • Process and return security deposits, with appropriate deductions and documentation, within a timely basis of no later than 21 days, but with the motivation to have it done within 14 days or less.
  • Coordinate with vendors to finalize invoices and close work orders swiftly.
  • Oversee the turnover process to ensure vacant units are brought to rent-ready condition within 14 days of possession.
  • Manage advertising, pricing, showings, and application screening to secure qualified tenants quickly.
  • Monitor all tenant accounts for late rent payments.
  • Initiate follow-up and collection efforts for rent more than 5 days late.
  • Coordinate with legal support for serving Pay or Quit Notices and support the eviction process when necessary.
  • Triage and assign maintenance requests based on urgency and impact.
  • Follow through to ensure each Work Order is marked “Completed” or “Cancelled” with appropriate notes and timeline tracking.
  • Communicate proactively with residents and vendors during the repair process.
  • Respond to prospective owner leads the same day.
  • Conduct initial consultation and follow-up outreach
  • Live in San Francisco.
  • Minimum 5-10 years of experience in residential property management (multi-family or mixed portfolio preferred).
  • Strong working knowledge of San Francisco Rent Ordinance, California Civil Code, and Fair Housing laws.
  • Demonstrated experience handling full-cycle leasing, maintenance coordination, and resident/owner communication.
  • Proven ability to meet performance-based targets and time-sensitive goals.
  • Excellent verbal and written communication skills.
  • Tech-savvy: Proficiency in property management software (e.g., RentVine, AppFolio, Buildium, or equivalent), Google Workspace, and task management tools.
  • Strong customer service orientation with the ability to problem-solve under pressure.
  • Reliable transportation and the ability to conduct on-site property inspections and meetings.
  • Detail-oriented.
  • Strong organizational skills.
  • Ability to Muti-task.
  • California Real Estate License preferred (or willingness to obtain within 6 months).
  • Project management experience is a plus.
  • Bilingual (Cantonese, Mandarin, or Spanish) preferred.
  • career development opportunities
  • an empowering work environment
  • a myriad of recognition and awards
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