Real Estate Portfolio Manager/Relationship Manager

Genesis Capital•Sherman Oaks, CA

10d

About The Position

Genesis Capital (the “Company”) is one of the largest business purpose lenders in the country, focused on providing commercial real estate financing solutions to real estate developers who buy, renovate, and sell single-family and/or multi-family residential real estate. The Company is a subsidiary of Rithm Capital (parent company), a publicly traded mortgage real estate investment trust. The Relationship Manager (RM) is responsible for the coordination between sales, underwriting and Operations teams to help turn leads into actionable opportunities, beginning with initial deal and borrower analysis through to loan funding. As part of that focus, loan portfolio management will be a primary job function, all while ensuring an excellent customer experience throughout the sales process. Additionally the relationship manager will build strong ties with all supported clients, whereby referrals can be sourced directly by the RM.

Requirements

Minimum 5 years in a commercial/construction Underwriting or equivalent role
Real estate license is required
Experience in sales environment
Excellent customer service skills and relationship management capabilities, as well as a high level of attention to detail
Strong verbal and written communication skills
Ability to interface with high-powered clients and their teams
Advanced knowledge of Excel and PowerPoint
Ability and desire to work in a fast-paced, deadline-oriented environment
Ability to work with little supervision and take ownership of responsibilities
Adaptability to perform well in a changing, fast-paced work environment

Nice To Haves

Bachelor’s degree or equivalent experience preferred

Responsibilities

Specific oversight of the customer onboarding process designed to introduce our customers to our team, our process and set appropriate expectations for borrower urgency and timeline expectations.
Work directly with Loan Officer, Sales, Underwriting and Operations teams on loan/deal analysis, structuring, pricing, as well as data/document collection for Genesis Capital loans
Present potential new loans and borrowers to Credit Committee for approval
Underwrite, analyze, and perform due diligence for new loans and prospective borrowers and package files for submission
Manage portfolio, with specific emphasis on current month closings. Identify any issues that warrant escalation and quickly put the loan in front of team/leader who can provide solution.
Responsible for successfully managing the portfolio which includes, but not limited to, collecting financial reports, preparing project status updates, reviewing covenant compliance, expediting difficult loans
Work across the internal organizations to help others perform their role effectively and to the client’s benefit
Hold and participate in daily huddles/pipeline reviews with related department personnel to identify and work to resolve or escalate issues or bottlenecks that are preventing loans from moving forward
Perform ongoing relationship reviews of clients
Understand the problems and challenges of clients and identify solutions to address those needs
Develop and deepen the Genesis relationship with existing and new borrowers by enhancing/creating a positive customer experience
Perform other functions and assist with other projects as assigned
Ensure collaboration and cooperation of all functions across the loan life cycle.