Real Estate Move/Add/Change Specialist

T-MobileOverland Park, KS
2dHybrid

About The Position

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview JOB OVERVIEW We are seeking a MAC Specialist to support workplace moves, adds, and changes by validating move requirements, performing on-site space checks, and maintaining accurate space and move data in the Integrated Workplace Management System (IWMS). The role partners with Occupancy Planners (restacks), a Move Manager (scheduling/execution), and a Furniture Specialist (furniture standards, CAD/test-fits, floor plan updates) to ensure moves are delivered smoothly with minimal disruption. This is a hybrid role (3 days/week in the office). Primary location is Overland Park, KS, but may also consider Bellevue, WA

Requirements

  • Bachelor's Degree plus 2 years of related work experience OR combination of education and experience deemed equivalent (Required)
  • 2+ years of experience in workplace services, facilities coordination, move coordination, space management, operations support, or project coordination (or equivalent experience).
  • Experience working in structured systems and maintaining accurate records (IWMS and/or ticketing systems).
  • Intermediate Microsoft Excel skills for tracking, reconciliation, and basic reporting (volume, backlog, defects).
  • Strong attention to detail with proven requirements gathering and documentation skills.
  • Strong communication and stakeholder coordination skills; able to manage multiple priorities.
  • Ability to work on-site as needed for space validations and move support (including occasional schedule flexibility for move events).
  • At least 18 years of age
  • Legally authorized to work in the United States

Nice To Haves

  • Experience with an IWMS platform and space/seat assignment practices a plus.
  • Familiarity with occupancy planning and/or restack execution a plus.
  • Experience coordinating with Facilities, IT/AV, Security/Badging, and EHS in a corporate environment a plus.

Responsibilities

  • Validate move requirements for restacks (from Occupancy Planners) and smaller moves (via ticketing), ensuring complete scope details (headcount/seating, storage, specialty configurations, sequencing inputs) and resolving gaps prior to scheduling.
  • Conduct physical walk-throughs to verify room/workstation configurations, counts, and constraints align with move requirements; document discrepancies and drive resolution with Facilities, IT/AV, Security/Badging, EHS, Occupancy Planning, and the Furniture Specialist.
  • Maintain accurate IWMS records for seating assignments, room/space attributes, and move transactions/status, including post-move reconciliation and closeout to reflect delivered conditions.
  • Coordinate move readiness dependencies across internal partners and provide clear status, risks, and constraints to the Move Manager and stakeholders to enable on-time execution.
  • Support non-self move execution as needed through day-of checks, issue triage, stakeholder updates, and rapid adjustments to records and documentation.
  • Contribute to standard work (templates, checklists, controls) and recommend process/data improvements based on recurring issues and move outcomes.

Benefits

  • Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
  • Employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.
  • Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year.
  • Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance.
  • We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
  • eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!
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