Real Estate Loan Servicing Specialist

CREDIT UNION 1•Henderson, NV

4d•$21 - $26•Onsite

About The Position

The Loan Servicing Specialist is responsible for the servicing of loans and possesses an understanding of all functions within the Loan Servicing Department. Extensive administrative and member service work with primary responsibilities for the timely and accurate post-close processing, validating, and servicing of member loans. Requires effective communication with members, coworkers, and vendors to ensure coordination and exchange of information.

Requirements

High school diploma or equivalent; some college preferred.
Proficient PC skills in Microsoft Office
Excellent verbal and written communication skills
Good organizational and time management skills
Ability to multi-task with accuracy

Nice To Haves

Loan servicing experience preferred.

Responsibilities

Completes research and processing of Real Estate and Consumer loan account matters such as disputes, transaction / data corrections, payment method modification, and processing standard payment transactions.
Respond to inquiries related to Loan Servicing, internally and externally, to assure a timely and accurate response.
Verify the accuracy of data entered into the system, updating missing information and applying corrections as needed.
Complete post-close processing and verification of new loans.
Responsible for the integrity of mortgage escrow accounts including timely disbursements, updates, and member requests.
Maintain and process tax and insurance tracking on mortgages.
Prepare and process payoffs, releases, and insurance related claims for secured loans.
Prepare, complete, and distribute documents, and letters as directed.
Monitors and analyzes escrow accounts such as PMI, Mortgage and Home Equity Loans Boards and/or conducts QC on Consumer, Mortgage and Home Equity Loans
Calculates and prepares payoff statements, verifications, and discharges.
Post loan payments, reversals, and corrections.
Process loan skip-a-pay, deferments requests, and modification requests.
Process GAP, Credit Life and Disability insurance claims.
Work with loan servicing business partners as directed.
Cross train in all areas of the Loan Servicing Department as directed by Management.
Take on a leadership role within the Credit Union by living our Mission Statement of helping members achieve their fullest economic potential, increasing community and family financial success.
Other duties and projects as assigned.
Promote CU1’s core values of Be Great, Be Engaged, Be Open, Be Nice.

Benefits

Get paid for NOT working 14 holidays each year!
Paid Time Off (PTO) begins accruing day one of employment
Tuition reimbursement for approved courses (after 1 year)
Free Employee Assistance Program (EAP)
Livongo Diabetes Management Program
Career growth opportunities it's our philosophy to promote from within whenever possible. Credit Union 1 is committed to your success and professional development.
Medical PPO insurance
High Deductible Health Plan (HDHP) and Health Savings Account (HSA)
Dental & vision insurance
Life, AD&D, short and long-term disability insurance (100% company paid)
401(k) retirement and profit-sharing plan (must be 20 years old)
Free Teledoc 24/7 Physician Services
Pet Insurance
Paid Family Medical Leave (When FMLA Eligible)
Being part of a team providing services with the goal of improving the ongoing economic well-being of our members.
Exclusive interest rate reduction for qualifying loan products.