Real Estate Loan Servicer
About The Position
Administer residential real estate loan servicing activities, including loan document preparation and post-closing file completion. Responsible for ensuring all collateral and compliance requirements are met, including recorded deeds of trust, current hazard insurance, and verified tax payments, to protect the Credit Union’s security interest and maintain regulatory compliance. The Real Estate Loan Servicer manages the day-to-day administration of mortgage loans, ensuring timely payments, escrow management and member communications. This position is responsible for ordering, reviewing and managing the legal paperwork required for property transactions in accordance with underwriting approvals and investor requirements. This paperwork includes but is not limited to the security documents for closing the loan transaction, (purchase and refinance), to ensure the deeds of trust, closing disclosures and affidavits comply with federal, state and local regulations. Additionally, this position ensures the accuracy, legal compliance and completeness of mortgage loan files after closing. Key responsibilities include:
Requirements
- Bachelor’s degree in finance, Business or Real Estate is preferred
- 5+ years of experience in mortgage servicing, document preparation, and/or post-closing
- The ideal candidate should have a solid understanding of mortgage loan servicing practices and regulations along with excellent communication and customer service skills.
- Also be able to create loan documents within our Loan Origination System (LOS) and distribute them to the member and to escrow.
- Follow through on any documentation that may not be in the file, such as recorded deed of trust, hazard insurance, if they have flood insurance it is up to date, etc.
- Proficiency in loan origination systems and document imaging software
- Regulatory knowledge, (TRID, RESPA and HMDA Reporting)
- Knowledge of MS Office Suite, (specifically Excel for calculations)
- Reviewing closing documents, managing escrow and utilizing electronic signature/e-closing platforms
- Analytical and problem-solving skills
- Excellent written and verbal communication skills
- Time management and ability to meet strict deadlines
- High level of accuracy and quality control focus
- Ability to manage multiple loan files simultaneously
Nice To Haves
- Strong knowledge of mortgage regulations and compliance requirements
- Experience with residential and/or commercial real estate loan documentation
- Familiarity with loan origination and servicing systems
- Strong attention to detail and organization skills
Responsibilities
- Monitor delinquency reports and coordinate loss mitigation efforts when necessary
- Ensure compliance with regulatory requirements such as Consumer Financial Protection Bureau (CFPB), Federal Housing Administration (FHA), Veterans Affairs (VA), and Fannie Mae guidelines as applicable.
- Maintain accurate loan records within the servicing system.
- Make Charge off recommendations and/or Loss Mitigation
- Review loan files for completeness prior to document generation.
- Ensure compliance with federal and state disclosure requirements, including TRID guidelines.
- Coordinate with title companies, attorneys, escrow officers, and loan officers to ensure timely closings.
- Verify accuracy of rates, fees, legal descriptions, vesting, and closing figures.
- Auditing signed documents
- Addressing missing information
- Clearing title and post-closing conditions
- Following up on trailing documents
- Preparing and delivering final loan packages to investors or secondary market purchasers
- Coordinate recording of security instruments and confirm lien perfection
- Manage audit responses and quality control review
- Track collateral documentation and ensure proper document imaging and storage
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
