Real Estate Director of Operations

Jennifer Kenna Home Selling Team • Bradenton, FL

7d

About The Position

We are seeking a highly organized, proactive Director of Operations to lead the day-to-day operational performance of a fast-growing real estate team. This role serves as the operational hub of the organization — supporting agent productivity, managing onboarding, assisting with recruiting processes, and overseeing the transaction coordination department. The ideal candidate has strong real estate operations experience, excels at communication, and thrives in a fast-paced, people-focused environment.

Requirements

• 3+ years of experience in real estate operations, transaction management, or team leadership
• Strong understanding of residential real estate sales workflow
• Experience managing or working with transaction coordination processes
• Excellent communication and interpersonal skills
• Highly organized with strong attention to detail
• Comfortable handling multiple priorities in a fast-paced environment

Nice To Haves

• Experience supporting recruiting or hiring processes preferred

Responsibilities

• Serve as the primary operational resource for agents and staff
• Answer agent questions and troubleshoot workflow, systems, and process issues
• Implement and maintain operational systems that support agent productivity
• Identify inefficiencies and drive process improvements
• Manage the onboarding process for new agents and staff
• Coordinate training schedules, materials, and system setup
• Ensure new hires integrate quickly and successfully into team systems and culture
• Conduct initial screening calls with prospective agents
• Schedule and coordinate interviews
• Follow up with recruiting leads and maintain communication pipelines
• Support recruiting events and pipeline tracking
• Manage and supervise the Transaction Coordination (TC) department
• Ensure compliance, accuracy, and timeliness of all transactions
• Monitor contract-to-close workflows and service standards
• Develop procedures and performance metrics for the TC team
• Support leadership with reporting and operational insights
• Facilitate internal communication between agents, leadership, and support staff
• Help maintain a positive, professional, and accountable team culture

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed