Real Estate Clerk

Lucas County • Toledo, OH

12d • Onsite

About The Position

This entry-level position serves to provide basic & routine services to taxpayers. While each department of this Office has a primary focus, employees are encourage to cross train. Not every Clerk 1 will be required to perform all the essential job functions listed below, but every Clerk 1 should have core competencies in the department to which they are assigned.

Requirements

• Successful completion of an undergraduate degree in a related field, OR high school graduate or GED and three year of documented education, training and/or experience in real estate transactions including title and legal, delinquent collections, and/or cash management, including cashier duties and banking.
• Knowledge in internet research skills
• Intermediate customer service skills, including ability to maintain professionalism
• Intermediate organizational skills
• Intermediate knowledge of professional writing standards
• Intermediate knowledge in IAS World
• Intermediate skills in using Microsoft Office, including Excel
• Ability to work productively in a team or as a group
• Ability to multi-task in a fast pace environment
• Knowledge of the basic understanding of real estate transactions
• Ability in data entry skills
• Ability to work accurately and repetitively

Responsibilities

• Assists Lucas County taxpayers with basic real estate questions, in-person and over the phone
• Provide an explanation of penalty and interest charges on delinquent taxes to Lucas County taxpayers
• Assist various banks, mortgage companies and tax services with questions, in person and over the phone
• Calculate and provide the correct pay off amounts to mortgage companies, banks and title companies
• Assist the general public, attorneys, realtors etc. in locating documents related to taxes and this Office
• Make referrals to other departments of this Office as needed.
• Open and process mail in a timely and organized manner
• Other related duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED