Real Estate Abstractor

Capitol Lien Records and Research, Inc.•St. Paul, MN

11d•$25•Remote

About The Position

Capitol Lien is a dynamic, fast-growing public records research company that provides due diligence for numerous industries. We are committed to delivering innovative solutions to our clients, fostering a collaborative work environment, and driving continuous growth. As we grow, we are seeking an experienced Abstractor to join our team and conduct unmatched quality research for our clients. Search and abstract all types of public records at county recorders and courthouses and/or online and professionally deliver the results to Capitol Lien clients, while ensuring the accuracy and integrity of the information reported. High attention to detail and accuracy is critical in this role.

Requirements

Solid clerical and typing skills
Understanding of composition rules, grammar, and spelling
Able to deliver clear and concise verbal or written messages
Attention to detail
Valid driver’s license
Internet and computer proficiency
Familiarity with Google Suite
Dependable, reliable, responsible, attentive to schedule and obligations
Strong self-management and interpersonal skills

Responsibilities

Perform research within real estate and court records, according to the internal Abstractor Job Standards
Proficiently read legal descriptions
Examine and report on property tax records
Complete all orders within the expected timeframe while maintaining due diligence to ensure accuracy.
Follow all client instructions, understanding that each client and order may have slight variations in reporting.
Self-manage and prioritize orders based on due date or special requirements such as rush orders and special projects
Manage inbound and outbound work queue
Communicate with clients on quote requests, order status, ETA, and any other additional information needed
Ensure every communication with clients is professional and courteous.
Maintain proper email etiquette, including greetings and salutations
Update notes with any client communication regarding an order.
Analyze results reports for spelling and grammar before submittal.
Deliver all client reports via each client's preferred method of transmittal.
Verify and document that each order's pricing and fees are accurate, including copy costs
Maintain an accurate mileage log for travel and submit by the deadline.
Keep organized receipts for out-of-pocket expenses and submit for reimbursement on time.
Notify county personnel of errors discovered while searching public records
Update your team and the immediate supervisor of workload status and availability to assist others
Offer assistance to team members as workload allows.
Perform any additional duties, tasks, and responsibilities as assigned.