Ready Mix Dispatcher

CRH Americas • New Britain, CT

115d

About The Position

Tilcon Connecticut Inc., a CRH company, has played a vital role in building infrastructure around our state, serving the market from 23 locations throughout Connecticut. As a leading supplier of quality crushed stone, hot mix asphalt, and ready mix concrete, Tilcon Connecticut has supported the construction of superior roads, buildings and bridges. The most respected name in the construction industry, from the quarry to the road, Tilcon Connecticut does it all! Are you looking for opportunities and benefits of a large corporation with a small company feel? Then Tilcon Connecticut Inc. and CRH is the company for you! If you're up for a rewarding challenge, we invite you to take the first step and apply today!

Requirements

• Minimum high school education with business, logistical, or communicational training.
• Building industry background desirable.
• Ability to multi-task with excellent organizational and planning skills.
• Good computer skills with knowledge of current operating systems and office suites.
• Ability to analyze problems quickly and make good decisions.
• Reliable attendance and work record.
• Good phone and communication skills.
• Thorough and detail-oriented.
• Willingness to work longer hours.
• Ability to handle pressure and stress while staying composed.
• Demonstrated teamwork ethic.
• Ability to work and communicate well with dispatch employees and other departments.

Responsibilities

• Monitor orders, tracking and scheduling, and make adjustments necessary to maintain service while best utilizing drivers and equipment.
• Ensure the scheduling graph reflects the correct availability of trucks and proper delivery times.
• Direct dispatch when the schedule becomes booked to accommodate additional orders.
• Forward emails to the Customer Service/Dispatch Manager when a driver is late or out sick.
• Track the progress of orders at all dispatch regions and direct truck movement as necessary.
• Confer with the Customer Service/Dispatch Manager to direct plant closings and reschedule orders.
• Assist the Dispatcher with truck relocations during temporary breakdowns.
• Notify emergency services in the event of an accident/incident and dispatch necessary personnel.
• Communicate with customers regarding their orders or service interruptions.
• Schedule all plant and driver safety meetings.
• Dispatch the day if the Dispatcher is absent.
• Manage daily 'Key Orders' with the Dispatcher.
• Ensure Customer Service Representatives take orders accurately and promote value-added products.

Benefits

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• A diverse and inclusive culture that values opportunity for growth, development, and internal promotion

What This Job Offers

• Industry: Nonmetallic Mineral Product Manufacturing
• Education Level: High school or GED