Ready Mix Dispatcher

Evans Construction • Meridian, ID

24d

About The Position

This is a skilled position with a primary responsibility to manage customer requests, ready mix driver schedules, call in times and payroll.

Requirements

• High school diploma or General Education Degree GED is preferred.
• Prior related experience in the industry is a plus.
• To perform this job successfully, an individual should be able to type and use keyboards accurately and have knowledge of Database software (Command Alkon); Internet software; Order processing systems; Spreadsheet software and Word Processing software.
• Customer service skills are essential.
• Ability to read and comprehend instructions, correspondence, and memos.
• Ability to write clearly and effectively.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out detailed, but uninvolved written or oral instructions.
• Ability to work well with others in a group or one on one setting.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs.
• Teamwork - Contributes to building a positive team spirit.
• Judgment - Exhibits sound and accurate judgment.
• Planning/Organizing - Uses time efficiently.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibility for own actions.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time.
• Dependability - Follows instructions, responds to management direction; Commits to long hours of work when necessary to reach goals.
• Initiative - Asks for and offers help when needed.
• Innovation - Generates suggestions for improving work.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance.
• While performing the duties of this job, the employee is regularly required to sit, talk, or hear.
• The employee is frequently required to sit, climb, and use hands to finger, handle, or feel.
• The employee is frequently required to stand, walk, crawl, kneel, bend, and reach with hands and arms above their shoulders.
• The employee must occasionally lift and/or move from 10 to 100 lbs.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception

Responsibilities

• Control the number of drivers needed throughout the day and make any necessary adjustments that will maintain the goals set by the company.
• Have a pleasant and accommodating voice over the phone and always demonstrate a positive attitude.
• Develop a positive rapport with Drivers and company supervisors.
• Demonstrate familiarity with delivery areas and must be able to assist drivers in finding jobsites.
• Must be able to determine travel time to jobs and best plant location to service jobs.
• Able and willing to work overtime and varying shifts including early mornings, late afternoons, and Saturdays.

Benefits

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees