Reading Room Assistant | Radiology

Logan Health • Kalispell, MT

30d • Onsite

About The Position

At Logan Health, we're more than just a healthcare provider – we’re a community. Nestled in the heart of Montana, we are committed to delivering exceptional care to our patients while fostering a supportive and collaborative work environment for our team. As a member of Logan Health, you'll be part of a dynamic team that values compassion, innovation, and excellence. We offer opportunities for growth, comprehensive benefits, and a chance to make a meaningful impact in the lives of those we serve. Come join us and experience the Logan Health difference, where your passion meets purpose in a place, you’ll be proud to call home. Our Mission: Quality, compassionate care for all. Our Vision: Reimagine health care through connection, service and innovation. Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence. Join the Radiology Team! Location: Logan Health Medical Center – Kalispell, Montana Shift: Day Shift – 8 Hours | Full–Time – 40 Hours Logan Health is seeking a Reading Room Assistant to support our Radiology team and help keep imaging workflows running smoothly, efficiently, and with an unwavering focus on patient care. If you thrive in a fast-paced clinical environment, enjoy being the organizational backbone others rely on, and can juggle competing priorities with grace – this role may be your perfect match.

Requirements

• High school diploma or equivalent
• HIPAA compliance training
• Strong organizational skills and attention to detail
• Effective communication skills to support high-volume, fast-paced environments
• Knowledge of medical terminology
• Minimum of one (1) of the following required as applicable to assigned area(s): Minimum of two (2) years’ experience in administrative role. Minimum of two (2) years’ experience in a medical setting. Minimum of two (2) years’ experience in a similar role. Minimum of two (2) years’ experience in customer service, reception or retail. Minimum of two (2) years’ experience in a bookkeeping or accounting role. Minimum of three (3) years’ experience in a professional print shop setting. Previous healthcare, research, compliance or equivalent experience. Post high school education or vocational training in healthcare.
• Additional requirements as applicable to assigned area(s): Possess an understanding of medical terminology. Current CPR. Possess knowledge of rules and regulations pertaining to Medicare, Medicaid and other payer types. Current Notary Public certification. Possess knowledge and understanding of: medical terminology/abbreviations, ICD-9, ICD-10, CPT and HCPC coding, and fundamental knowledge of basic medical billing procedures. Demonstrated ability to design forms utilizing publishing and forms software. Demonstrated ability to operate high speed duplication, drill press, paper cutter and laminating machines. To be eligible for the Driver portion of the position: Current Driver’s License required. Driving record for the previous thirty-six (36) months must not reflect any major driving offenses (i.e; DUI, convicted of a felony involving a motor vehicle, suspended license, three (3) or more speeding tickets or other moving violations, etc.). In addition, personal vehicles used for LH business: State law minimum liability coverage limits required.
• Possess an understanding of the confidentiality laws that govern the provider-patient relationship, including but not limited to HIPAA guidelines.
• Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently.
• Commitment to working in a team environment and maintaining confidentiality as needed.
• Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed.

Nice To Haves

• Prior experience in a radiology department
• Experience in a healthcare or clinical setting
• Experience coordinating high-volume workflows or managing multiple priorities in a clinical environment

Responsibilities

• Workflow Support Keep the reading room humming by organizing imaging studies, distributing cases promptly, and ensuring radiologists have what they need, when they need it. Your work keeps the entire operation moving efficiently.
• Coordination & Communication Serve as the point person for incoming calls, urgent read requests, and consultations. You’ll triage and prioritize cases based on clinical urgency while maintaining smooth communication between radiologists and clinical teams.
• Documentation & Compliance Maintain accurate logs, uphold HIPAA and departmental protocols, and support quality assurance initiatives. Precision and discretion are key.
• Cross-Team Collaboration Partner closely with radiologists, technologists, and administrative staff to streamline workflows, reduce bottlenecks, and support high-quality patient care.
• Acts as the main point of contact and resource for staff per department protocol and as applicable to assigned area(s).
• Provides senior level administrative and technical support for assigned area(s) in an organized and accurate manner according to policies and procedures.
• Assists leadership in maintaining effective and efficient departmental operations, supports financial and operational performance, and regulatory tracking per department protocol and as applicable to assigned area(s).
• Coordinates and communicates the flow of activity, information, timelines, and daily operations for the assigned area(s).
• Accurately and timely compiles and presents reports per department protocol and as applicable to assigned area(s).
• Exhibits senior level knowledge and understanding of policies and procedures as they relate to the assigned area(s) and Logan Health.
• Develops, maintains, and oversees a record-keeping system per department protocol and as applicable to assigned area(s).
• Assists leadership with budget preparation, coordination, provides review and analysis per department protocol and as applicable to assigned area(s).
• Assists with developing and supporting of tracking metrics to support leadership with oversight of effectiveness and supports strategic decision making regarding transitions and growth as applicable to assigned area(s).
• Provides oversight in documenting and documentation collection as applicable to assigned area(s).
• As applicable to assigned area(s); coordinates credentialing, licensing and other regulatory requirements per department protocol; exhibits overall knowledge of claims and authorization processing for insurance companies including private, commercial and government carriers.
• Assists with check requests, reimbursement, processes invoices and assists with other financial tasks and tracking as applicable to assigned area(s).
• Proactively anticipates and prepares multi-faceted priorities, agendas and schedules as applicable to assigned area(s).
• Consistently sets priorities resulting in the assigned area(s) functioning in an efficient and orderly manner.
• Assists assigned leadership in the coordination of staffing, daily schedules, low census, and/or communication as applicable to the assigned area(s).
• As applicable to assigned area(s): Responsible for understanding billing, collections, insurance verification, tracking authorizations, maintaining medical records, etc.
• Provides training and orientation of new employees per department protocol and as applicable to assigned area(s).
• Performs data entry and tracking of information as applicable to assigned area(s).
• Coordinates appointments/meetings to include meeting agendas, and transcription of minutes as applicable to assigned area(s).
• Exhibits a commitment to professionalism while undertaking all tasks and in all interactions.
• Performs quality control on finished jobs to ensure delivered product meets standards and customer expectations as applicable to assigned area(s).
• Assists with various department activities as requested and provides backup coverage for other support staff as applicable to assigned area(s).
• Responsible for ordering office supplies and maintains a consistent inventory as applicable to assigned area(s).
• Maintains regular and consistent attendance as scheduled by department leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 51-100 employees