Reader,Meter - AMR

Southern Company • Cumming, GA

97d

About The Position

The position involves recording gas consumption data from residential, industrial, and commercial customers using an electronic remote reading device mounted in a company vehicle. The data collected is reported for marketers to use for customer billing. The role includes performing installations and programming of Encoder Receiver Transmitters (ERTs) and conducting basic tasks such as using hand tools, performing corrosion inspections, painting meters, and reading meters both manually and electronically. This is a bargaining unit position (IBEW Local 1997).

Requirements

• High School diploma or GED.
• Mechanical aptitude.
• Basic knowledge and use of hand tools and equipment.
• State driver's license.
• Company driving test.

Nice To Haves

• Meter reading experience.
• Equivalent academic education and experience.

Responsibilities

• Downloads meter reading route(s) daily and enters route information into electronic data collection units in the vehicle.
• Drives route and collects data from Encoder Receiver Transmitter (ERTs) mounted on customers' meters.
• Uploads data at the end of the route.
• Maintains and regularly updates electronic equipment (handhelds, Mobile Collectors, etc.) to ensure accurate readings.
• Troubleshoots ERT problems and missed meters: inspects, reprograms, repairs, maintains, removes, reinstalls ERTs and indexes.
• Enters change data into Meter History System (MHS) and Georgia Customer Management Application (GCMA).
• Efficiently works work-order route to complete orders in a timely manner and in accordance with company policies and procedures.
• Conducts investigations of high bill complaints, stop meters, and special readings by meter reading validation.
• Performs regular meter inspections and paints.
• Ensures truck is stocked with equipment, supplies, tools, and other equipment in a neat and orderly condition.
• Observes all safety equipment and regulatory guidelines to ensure compliance.
• Safely operates company assigned vehicles in performance of assignments.
• Occasional face-to-face interaction with customers via phone to obtain information and answer questions.
• Identifies problems concerning customers assigned to the wrong route, converts non-ERT meters to ERT system, updates systems and corrects problems.
• Performs other duties as assigned on occasion.

Benefits

• Competitive base salary.
• Annual incentive awards for eligible employees.
• Health, welfare, and retirement benefits designed to support physical, financial, and emotional/social well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Utilities
• Education Level: High school or GED