Re-Route Specialist

Provest LLC • Tampa, FL

5d • Onsite

About The Position

We are seeking to add a Re-Route Specialist On Site to our team! You will be responsible for accurate data entry, file maintenance, and record keeping.

Requirements

• Previous experience in customer service, data entry or other related fields
• Excellent typing skills
• Strong organizational skills
• Deadline and detail-oriented

Responsibilities

• Re-Route complete service packets to servers within 48 hours of defendant being placed in “awaiting summons to re-reroute”
• Establish work priorities by pulling identified workload reports, review and prioritize
• Apply applicable knowledge and compliance related to client specifics to processes
• Ensure all forms, notices and exhibits provided in service packets for server are in accordance to client specifics
• Analyze case(s) through troubleshooting and problem solving, determine appropriate action based on state and client requirements
• Apply critical quality review to ensure required information is accurate on all address data
• Build strong working relationships with servers and service teams to ensure timely resolution to problems and work-related transactions
• Add case, defendant and address level notices to company systems regarding communication with servers
• Performs other duties as required (i.e., printing and scanning documents, proofing documents, etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees