RCS Senior Associate

Indiana University Health System
Onsite

About The Position

This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. The role involves adhering to departmental productivity, quality, and service standards in support of operational goals. Incumbents are assigned higher complexity tasks than those expected from an RCS-Associate and are held to higher productivity and quality standards.

Requirements

  • For those serving as the Individual Solutions Coordinator (ISC), a current Indiana State Navigator's license is required
  • Working knowledge of patient registration and financial clearance
  • A high level of interpersonal and problem solving skills
  • Effective written and verbal communication skills
  • The ability to work within a team and maintain collaborative relationships
  • The ability to take initiative and meet objectives

Nice To Haves

  • At least one year of experience in hospital or physician Revenue Cycle strongly preferred

Responsibilities

  • Delivery of customer facing services within Revenue Cycle System Services
  • Scheduling
  • Registration
  • Insurance verification
  • Prior-authorization
  • Financial counseling/individual solutions
  • Cashiering
  • Release of information
  • Customer service
  • Adhere to departmental productivity, quality, and service standards in support of operational goals
  • Perform higher complexity tasks than those expected from RCS-Associate

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What This Job Offers

Job Type

Full-time

Career Level

Senior

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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