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Indiana University Health is unlike any other healthcare system, and we are looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People motivated to do their best every day. People who are always ready to apply themselves. As one of Indiana's largest employers, our vision is to lead the transformation of healthcare through quality, innovation, and education, and make Indiana one of the nation's healthiest states. This is a hybrid role with onsite expectations twice per month. This position is responsible for Managing call center operations for one of our Specialty Scheduling Teams. This role provides departmental administrative decision making, leadership, and strategic planning, including the efficient and productive use of personnel and other financial resources. Ensures high quality standardized work processes that result in consistent outcomes that compare favorably with relevant national benchmarks. The incumbent must possess strong subject matter expertise and leadership to support a diverse and complex operating environment and span of control.
