RCM Cash Posting Manager

Excelsia Injury Care

About The Position

Excelsia Injury Care provides management services to a network of healthcare companies, supporting them in delivering comprehensive rehabilitation, diagnostic, surgical, and pain management services for individuals affected by post-traumatic neuro-musculoskeletal injuries. With 95 locations across Idaho, Illinois, Maryland, Missouri, Nevada, New Jersey, Pennsylvania, Utah, and Virginia, we ensure accessible, high-quality care tailored to each patient’s unique needs. Our providers are leaders in personal injury and workers’ compensation care, with a proven track record of helping patients recover and reach their maximum recovery potential. Our mission is to restore quality of life through patient-centric care, supporting those injured in motor vehicle or work-related accidents. We take an interdisciplinary approach, ensuring patients receive coordinated care from evaluation through treatment, with the goal of achieving optimal recovery outcomes. Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach.

Requirements

  • AA/BA/BS degree preferred; however, will consider a minimum of 4 years of related experience in Healthcare RCM.
  • Experience in leading high performing teams in the day-to-day function of cash posting and reconciliation.
  • Knowledge of banking, merchant services and PCI requirements
  • CRCS certification required within 6 months in lieu of degree

Nice To Haves

  • Knowledge of Workers compensation, and liability insurance is preferred
  • Ability to maintain a strong confidentiality profile.
  • Ability to form interpersonal relationships (i.e. establish rapport with others) Ability to manage time effectively by setting priorities.

Responsibilities

  • Manage the daily application of incoming payments and adjustments to patient accounts covering multiple states/platforms.
  • Ensure payments are posted accurately and within the established timeframe to meet the month end closing deadline and reconciliation requirements.
  • Oversee the reconciliation of daily/monthly bank receipts. Lockbox, ACH and Credit cards.
  • Research unapplied cash, discrepancies, denials and refunds.
  • Develop, implement and maintain functional area administrative and operating procedures in conjunction with the Director of RCM
  • Monitor staff performance and initiate quarterly audits to ensure productivity and quality
  • Conduct employee reviews and prepare for presentation; administer reviews.
  • Uphold the company’s mission to provide exceptional patient care and leads in a way that aligns with the company’s ESG goals.
  • Other duties as assigned.
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