RCM Associate - Support Services

Full-time - Entry Level

Scottsbluff, NE

Publishing Industries

About the position

We are seeking a Revenue Cycle Support Services Associate to work onsite at the assigned client location in Scottsbluff, NE. The role involves managing various tasks related to revenue cycle support, ensuring efficient processing of payments and documentation retrieval.

Responsibilities

• Open and sort incoming mail
• Sort and batch payments received to be posted
• Manage workflow process for refunded and returned checks
• Process insurance company credit card payments
• Retrieve documentation from Insurance company websites and online fax
• Complete documentation retrieval request from internal and external partners
• Use applications and software to store, manage, and track electronic and paper correspondence
• Research unidentified mail to determine appropriate recipients
• Perform other related duties as assigned

Requirements

• High school graduate or equivalent
• At least 2 years document management experience; preferably revenue cycle related
• Ability to communicate effectively in English, both written and oral, with people from diverse backgrounds, while providing outstanding customer service
• Excellent attention to detail
• Ability to quickly adapt to and proficiently navigate diverse software applications required to manage assigned tasks
• Ability to exercise independent judgement when needed
• Detail oriented with time management and analytical skills
• Be a self-starter and quick learner
• Work well independently and as a team
• Ability to work on-site at daily at assigned location
• Maintain regular attendance and punctuality

Benefits

• Access to a 401(k) Retirement Savings Plan
• Comprehensive Medical, Dental, and Vision Coverage
• Paid Time Off
• Paid Holidays
• Additional benefits, including Pet Care Coverage, Employee Assistance Program (EAP), and discounted services