RCM Admin Team Lead (Remote)
About The Position
At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all. You’ll be inspired to discover more, develop new skills and pursue career-building opportunities as we help solve some of today’s biggest health challenges around the world. Together, let’s embrace possibilities and change lives! Accounts Receivable Team Lead- (SRO) Expectations: Lead by Example: Adhere to company policies, scheduled breaks and lunches, manage idle time, and maintain appropriate internet usage. Foster Teamwork: Build and maintain positive working relationships with team members. Communicate Effectively: Ensure clear, professional, and timely communication. Adaptability: Maintain a positive attitude and flexibility during organizational or process changes. Multitasking: Demonstrate strong ability to manage multiple priorities efficiently. Responsibilities and duties may include but are not limited to: Explanation of Benefits (EOB) knowledge: Interpret EOBs to resolve questions Billing screens knowledge: Navigate AR/billing applications and screens efficiently to research Turnstyle proficiency: Use Turnstyle to pull in additional information Assign work and projects. Complete daily/weekly reports and assigned tasks. Monitor team performance and workflow. Perform audits of team members’ work and provide feedback to supervisors. Assist with processing during overtime hours. Help write or update OSWs & SOPs; share best practices with the team. Support performance observations and audits of processes and individual work. Assist supervisor in planning and obtaining GO meeting materials. Respond to emails within a 48-hour turnaround time (TAT).
Requirements
- High school diploma or equivalent required.
- Minimum 3 years of work experience (preferably in cash applications, AR, healthcare/medical billing).
- Ability to identify improvement opportunities and make recommendations.
Nice To Haves
- Previous leadership and mentorship experience strongly preferred.
Responsibilities
- Assign work and projects.
- Complete daily/weekly reports and assigned tasks.
- Monitor team performance and workflow.
- Perform audits of team members’ work and provide feedback to supervisors.
- Assist with processing during overtime hours.
- Help write or update OSWs & SOPs; share best practices with the team.
- Support performance observations and audits of processes and individual work.
- Assist supervisor in planning and obtaining GO meeting materials.
- Respond to emails within a 48-hour turnaround time (TAT).
- Explanation of Benefits (EOB) knowledge: Interpret EOBs to resolve questions
- Billing screens knowledge: Navigate AR/billing applications and screens efficiently to research
- Turnstyle proficiency: Use Turnstyle to pull in additional information
Benefits
- Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
- Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.
- Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
