RCIS Crop Underwriting Account Service Associate or Analyst

About the position

Zurich North America is hiring a RCIS Crop Underwriting Account Service Associate or RCIS Crop Underwriting Account Service Analyst to join the Crop Underwriting team in Anoka, Minnesota! As an Underwriting Account Service Associate or Underwriting Account Service Analyst, you will support crop insurance agent customers, work closely with experienced Underwriters in the review and analysis of risks. You will enjoy the opportunity to fully apply and hone your research, analytical, and critical thinking skills to effectively assess risks and grow your career. Crop Underwriting Associates and/or Analysts perform various tasks. Responsibilities include reviewing and evaluating crop insurance policies, while adhering to company policies, state, and federal guidelines within their established authority. This position is a hybrid model that supports a blend of in office and remote work from the Anoka, MN area.

Responsibilities

• Ensure complete and accurate crop insurance policy underwriting by reviewing applications, written agreements, policy change forms, actual production history (APH) databases, acreage reports (AR), gathering missing information, resolving inconsistencies, and outlining next steps.
• Respond to and process requests from claims and compliance departments related to the underwriting of policies.
• Rectify errors and issues identified in the Federal Crop Insurance Corporation (FCIC) Error Report.
• Specific duties as assigned by the leadership team to underwrite and support regional specialty crops.
• Supports Underwriter with broker/agent/distributor/customer interactions by providing outstanding customer service skills.

Requirements

• Bachelor's degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area OR Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area OR High School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area.
• Knowledge of data collection and analysis.
• Microsoft Office experience.
• For Analyst: Bachelor's degree and 2 or more years of experience in the Insurance, Underwriting, Finance, Accounting or Banking area OR Zurich Certified Insurance Apprentice, including Associate Degree and 2 or more years of experience in the Insurance, Underwriting, Finance, Accounting or Banking area OR High School Diploma or Equivalent and 4 or more years of experience in the Insurance, Underwriting, Finance, Accounting or Banking area.
• Knowledge of the insurance industry and the legal and regulatory environment.
• Experience with data collection and analysis.
• Experience with processing, rating and policy management systems used in the insurance industry.
• Customer service experience.
• Problem solving experience.
• Experience servicing product portfolios for multiple lines of business for insurance or financial industry.

Nice-to-haves

• Insurance industry knowledge applicable to underwriting rules and procedures.
• Knowledge of agriculture, livestock, and/or multi-peril crop insurance and specialty programs.
• Superior skills in relationship building, active listening with customers and co-workers.
• Strong verbal and written communication skills.
• Enjoys working with details and providing accurate data and/or information in a timely manner.
• Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint) and Adobe Acrobat.
• Ability to multi-task.

Benefits

• Short-term incentive bonuses and merit increases.
• Comprehensive employee benefits package for employees and eligible dependents.