RCIS Crop Claims Specialist
About The Position
Zurich is looking for an RCIS Crop Claims Specialist to work out of Illinois state. This incumbent will work from a home-based office. This position is scheduled to work 40 hours per week. Approximately 50% travel is expected to cover the territory. The ideal candidate will need to live and service within a 50-to-60-mile radius of the following cities in Illinois: Effingham, Olney, and/or Lawrenceville. RCIS provides insurance and superior services through leading agents to protect America's farmers and ranchers. It's been an innovator in crop insurance since the crop insurance business was privatized by the federal government in 1980. Today it's one of the nation's largest crop insurance providers, offering risk management protection in all 50 states through a national network of about 4,000 professionally trained and licensed agents. This is a great opportunity to serve the agricultural community. As a Crop Claims Specialist, your primary accountabilities will include: Work the most complex claims, involving multiple causes of loss, multiple quality issues, subrogation claims Exercise judgement to determine liability by gathering and analyzing relevant facts, utilizing applicable procedures Exercise judgement to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage Assists with training of lower-level adjusters for both Multi-Peril Crop Insurance (MPCI) and Crop Hail (CH) Completes Quality Assurance type reviews such as conflict of interest, actual production history and high dollar reviews on MPCI policies with the ability to change unit structure pending review outcome Completes claims on specialty crops as designated by the local manager or area Completes Crop Hail re-inspections when requested for quality assurance purposes Works claims of 508H (Risk Management Agency pilot) crops Assist the national training team in adjuster trainings Serve as subject matter expert for projects and committees as assigned by management Assist with Team Member reviews and aid in identifying trends or issues that could affect the quality assurance of the Crop Claims team Assists with claims that may require subrogation and/or claims that may lead to litigation Protect Zurich's reputation by keeping claims information confidential Maintain professional and technical knowledge by participating in education opportunities, staying current with industry trends, establishing personal networks, and participating in professional societies
Requirements
- High School Diploma or Equivalent and 4 or years of experience in the agricultural or the crop insurance industry
- Crop Adjuster Proficiency Program Certification (CAPP) must be obtained with 180 days of hire date
- Personal transportation and travel within assigned territory and travel outside of assigned are to assist with workload(s), participate on CAT team and/or provide remote assistance for the CROP Claims Care Center calls and/or CCP Claims
- RCIS Crop Adjuster Physical Requirements: walk in agricultural fields up to 3 miles, climb agricultural storage bins up to 25 feet, lift 25 lbs. to 50 lbs., work outdoors in varying temperatures/weather conditions
Nice To Haves
- Strong verbal, written and interpersonal communication skills
- Strong organization and prioritization skills
- Intermediate Microsoft Office skills
Responsibilities
- Work the most complex claims, involving multiple causes of loss, multiple quality issues, subrogation claims
- Exercise judgement to determine liability by gathering and analyzing relevant facts, utilizing applicable procedures
- Exercise judgement to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage
- Assists with training of lower-level adjusters for both Multi-Peril Crop Insurance (MPCI) and Crop Hail (CH)
- Completes Quality Assurance type reviews such as conflict of interest, actual production history and high dollar reviews on MPCI policies with the ability to change unit structure pending review outcome
- Completes claims on specialty crops as designated by the local manager or area
- Completes Crop Hail re-inspections when requested for quality assurance purposes
- Works claims of 508H (Risk Management Agency pilot) crops
- Assist the national training team in adjuster trainings
- Serve as subject matter expert for projects and committees as assigned by management
- Assist with Team Member reviews and aid in identifying trends or issues that could affect the quality assurance of the Crop Claims team
- Assists with claims that may require subrogation and/or claims that may lead to litigation
- Protect Zurich's reputation by keeping claims information confidential
- Maintain professional and technical knowledge by participating in education opportunities, staying current with industry trends, establishing personal networks, and participating in professional societies
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
