RCA SENIOR MANAGER I

BBVA•Houston, TX

2d•$125,000 - $140,000

About The Position

Excited to grow your career? BBVA is a global company with more than 160 years of history that operates in more than 25 countries where we serve more than 80 million customers. We are more than 121,000 professionals working in multidisciplinary teams with profiles as diverse as financiers, legal experts, data scientists, developers, engineers and designers. About the job: Job Overview: We are seeking a detail-oriented and analytical Communication Surveillance Analyst to monitor, review, and investigate employee communications (e.g. email, chat, voice, and other electronic communications) to identify potential compliance breaches, misconduct, or policy violations. This role plays a critical part in safeguarding the integrity and reputation of the organization by ensuring adherence to regulatory and internal communication standards.

Requirements

Bachelor's degree in Finance, Business, or a related field.
3-5 years experience in communication surveillance, compliance, audit, or a related risk management role.
Bilingual in English and Spanish
Familiarity with regulatory frameworks such as MiFID II, MAR, FINRA, NFA, or equivalent.
Strong analytical and critical thinking skills.
Excellent written and verbal communication skills.
High attention to detail and ability to handle sensitive information with discretion.

Nice To Haves

Experience with surveillance platforms (e.g. Bloomberg Vault, Smarsh) is a strong plus.
Understanding of trading activity and financial products (equities, derivatives, fixed income, etc.).
Previous experience working in a financial institution, brokerage, or regulatory body.
Knowledge of data privacy and information security standards.

Responsibilities

Monitor electronic communications across multiple channels (e.g. email, messaging platforms, voice recordings) using surveillance systems and tools.
Identify, escalate, and document suspicious or non-compliant behavior related to market abuse, unauthorized communication channels, insider trading, and other regulatory risks.
Conduct in-depth reviews of flagged communications, applying relevant compliance and conduct frameworks.
Collaborate with FO, Compliance, T&C, and other stakeholders during investigations or escalations.
Assist in refining and updating lexicon rules, alerts, and system parameters to improve monitoring efficiency and reduce false positives.
Support regular audits, regulatory inquiries, and internal compliance reviews.
Maintain accurate records of investigations, findings, evidence, and actions taken.
Provide input on surveillance policies and contribute to training initiatives aimed at increasing communication compliance awareness.
Stay informed of industry best practices, emerging risks, and regulatory changes affecting communication surveillance.