RC Membership Services Agent PT

BLUE VALLEY RECREATION COMMISSION • Overland Park, KS

58d • $15

About The Position

Are you looking for a part-time position in a modern, welcoming facility that enriches lives and strengthens community? Join our team at Blue Valley Recreation as a Weekend Part-Time Membership Services Agent and play a vital role in creating an exceptional experience for our members and guests. This role includes mornings, afternoon, evening, and weekend hours. To be considered, applicants must be available to work both weekdays (not every shift) and weekends. Starting Pay: $15 per hour.

Requirements

• High school diploma or equivalent
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Ability to work in a sometimes fast-paced environment
• Ability to work flexible hours including holidays, Saturday and Sunday

Nice To Haves

• Previous customer service experience is preferred
• Basic computer skills, experience with membership management software and cash handling systems is a plus but not required.
• Knowledge of recreation center programs and services is a plus

Responsibilities

• Greet and welcome members and guests with a warm and friendly attitude
• Assist in the membership registration process, including providing information on available membership options and fees
• Answer inquiries and provide accurate information about facility programs, services, and policies
• Process membership applications, renewals, and cancellations efficiently and accurately
• Maintain accurate records and databases of member information
• Provide exceptional customer service by addressing and resolving member concerns or complaints in a timely and professional manner
• Assist with facility tours, ensuring that visitors are informed about the center's amenities and features
• Collaborate with other team members to ensure a smooth and efficient operation of the membership services area

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees