Razzoos Host (43732)

M CROWD RESTAURANT GROUP • Harker Heights, TX

13h • Onsite

About The Position

Position Overview: Greet and seat guests, manage table seating and answer phones Deliver Hospitality to every guest

Requirements

• Food Safety Handling Certification
• Experience in full service restaurant environment is helpful, but not required
• Successful completion of Razzoo’s training for this position required
• Must be of legal age to work required hours in compliance with federal, state or local laws
• Must be able to bend, stoop, lift and carry items up to 20 lbs.
• Move about the dining and kitchen areas quickly and carefully
• Stand/walk during entire shift
• Ability to hear with accuracy over loud background noise
• 20/20 Near Vision, with correction – the ability to see details at close range (within a few feet of the observer)
• Manual Dexterity – the ability to quickly move hand, hand and arm, or two hands to grasp, manipulate or assemble objects

Responsibilities

• Greet guests in warm, friendly and courteous manner
• Open door for guests as they enter and exit the restaurant
• Manage and promote the specific Call-Ahead / reservation policies of the restaurant
• Make guests comfortable while waiting
• Manage wait list quoting accurate wait times
• Select appropriate station and table or booth
• Take guests to selected table/booth
• Provide menu to guests
• Describe menu items if requested by guest
• Suggest menu items if appropriate
• Answer telephones and follow phone procedures
• Take phone To-Go orders and deliver to Bartender
• Defer all guest questions regarding allergies to the Manager on Duty
• Assist guests in seating of small children or special needs guests
• Acknowledge guests who are leaving and invite them to return
• Keep entrance area clean and stocked
• Be observant of landscape and pick up trash as necessary
• Check restrooms periodically; wipe counters, clean windows and pick up trash as necessary
• Provide children with a balloon, children’s menu and crayons
• Assist service staff by refilling beverages, clearing plates, and helping to maintain tables and serve guests
• Wash and sanitize hands after removing trash, eating and drinking, using the bathroom, touching own face or hair, or handling food prep
• Alert appropriate personnel to immediately empty trash cans after broken glass has been disposed in them
• Maintain a clean and safe environment reporting any unsafe procedures or conditions to anyone in management
• Participate in executing birthday celebrations
• Comply with all applicable federal, state and local statutes as well as Razzoo’s policies and procedures
• Perform additional responsibilities as requested by a manager at any time

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed