Rating Technician

Berkley • Westbrook, ME

162d • Hybrid

About The Position

Founded in 1967, W. R. Berkley Corporation has grown from a small investment management firm into one of the largest commercial lines property and casualty insurers in the United States. Berkley Regional Shared Services (BRSS) is the service provider for the Regional Segment of W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations across the United States, BRSS provides insurance service support to our six Regional Segment companies, allowing them to focus on their unique competitive advantages and differentiators within their local marketplaces. BRSS's wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible. Driven by a commitment to collaboration, BRSS partners with our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand, but proactively plan for the “What's Next” in our industry and beyond. Our mission is to drive transformation and provide exceptional capabilities and service to the operating units. BRSS generates meaningful and measurable value by delivering insights for our customers, partners, and shareholders using data and analytics. Our vision is to enable operating unit profit and growth objectives by designing and delivering scalable solutions. With a culture centered on innovation and service stewardship, BRSS stands as a community of leaders with eyes toward the future -- leaders who truly care about growing not only their team members, but themselves, and take pride in their employees who shine. BRSS offers endless ways to get involved and have the chance to grow your career into a wide range of roles. Come join us as we push forward into the future of industry leading technology and service solutions.

Requirements

• One to three years of related experience.
• A bachelor's degree is preferred.
• Ability to consistently meet/exceed goals standards and demonstrate the WRBC Core Competencies and Innovation Behaviors.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Strong competence and comfort utilizing software applications, various operating systems, phone systems, electronic communications, and other software and hardware as necessary.
• Ability to sit at a desk and work on a computer for extended periods of time.
• May occasionally lift and/or move up to 10 pounds.
• Vision abilities required by this job include close vision and ability to adjust focus.

Responsibilities

• Support company and commercial lines growth, profitability, and service goals through the accurate and efficient handling of policy rating, preparation, issuance, as well as associated data entry and processing functions.
• Adhere to written authority level and refer items that exceed authority.
• Rate and issue using both manual and automated methods for all commercial lines of business for multiple states.
• Work effectively with the necessary parties and follow the appropriate workflow and procedures to ensure results meet service level standards.
• Maintain strong working relationships with colleagues and management staff.
• Process all transaction types including but not limited to endorsements, new business, renewals, cancellations, reinstatements, etc.
• Effectively communicate with agents, underwriting and other individuals to secure the necessary information to accurately complete transactions.
• Maintain a strong working knowledge of all software applications that support the rating role and responsibility.
• Interpret instructions from underwriting and other parties to accurately handle all transactions.
• Provide high level of customer service and achieve or exceed departmental service level standards.
• Adhere to the procedures, entry guides, Rating Rights, rater work assignments and other materials that are provided to accurately classify, rate and process transactions.
• Actively participate in team discussions, problem solving and developing best practices.
• Contribute to the continuous improvement of processes and procedures.

Benefits

• Competitive compensation plan
• Robust benefits package for full time regular employees

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: Bachelor's degree