Rating Associate- Endorsements

EMC Insurance Companies•Lowell, MA

1d•Remote

About The Position

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together. This position is eligible to work from home anywhere in the United States

Requirements

High school diploma or equivalency
Good computer skills with proficiency in Microsoft Word
Excellent communication and human relations skills
Strong organizational skills
Excellent customer service skills

Nice To Haves

One year of office support experience preferred
General knowledge of insurance terminology preferred

Responsibilities

Reviews and processes endorsements within specified rating authority.
Updates appropriate information based on line of business authority, including updating VIN numbers and increasing deductibles or liabilities limits.
Contacts agents for basic information to complete an endorsement as needed.
Processes cancellations and reinstatements.
Assists in entering rating information into the rating system to provide quotes and to issue policies for new business and renewals within authority and by instruction of underwriters.
Enters information into rating system including larger schedules and updates information.
Performs support duties for branch departments, including ordering reports and obtaining information for new and existing business.
Complete bulk update and projects when received from corporate departments.
Completes rating trainings and learning courses.
Consults experienced rating associates to ask questions and gain understanding in rating processes and procedures.

Benefits

More than 105 years of financial strength and stability
Named a five-star insurance carrier by Insurance Business America
Two-time recipient of the Best Practices Award of Excellence from the Independent Agents & Brokers of America
Multiple locations recognized as Top Workplaces based solely on team member feedback
Corporate culture that engages and empowers team members to achieve their best
Outstanding benefits with life, medical, dental, vision and prescription drug coverage
Competitive paid time off plan and a full day of volunteer time off annually
Financial incentives, including a 401(k) plan match, pension plan, OneEMC bonus plan and recognition and anniversary awards
Professional development and growth opportunities, including tuition reimbursement
Wellness initiatives to improve team member well-being and reduce health insurance costs
Flexibility to dress for your day and opportunities for alternative work arrangements