Rapid Response Team Lead

Geospatial And Cloud Analytics•Northeast, DC

32d•Onsite

About The Position

Geospatial & Cloud Analytics (GCA) is seeking a mission-driven Rapid Response Team Lead to support the high-priority, time-sensitive operational requirements. This role leads urgent, onsite task execution including classified/unclassified break-fix activities, VIP support in GO/Flag quarters, and immediate incident response across critical infrastructure. The ideal candidate thrives in fast-paced, mission-critical environments, brings proven leadership in DoD IT operations, and demonstrates precision in coordinating cross-functional technical teams to ensure seamless service restoration and compliance with DISA directives. GCA is a Small Disadvantaged Veteran Owned company supporting several government contracts. GCA is pleased to offer a competitive benefits package to all full-time employees. Below is a brief overview of our benefits package. Competitive Compensation Paid Time off includes 10 federal holidays and 15 additional days. Bereavement Leave Parental Leave PTO Cash out Company Paid STD and LTD Life and AD&D Insurance 70% employer paid Medical, Prescription, Dental, and Vision Coverage 401k Savings and company match Employee referral program At GCA, we stand at the forefront of innovation, lighting the way towards a future where technology serves as a beacon of possibility. As a premier provider of Information Technology and Audio-Visual Integration services, our mission is to empower individuals and organizations to navigate the digital landscape with confidence and clarity. We work to provide the latest information technology support services and Audio Visual system solutions to our customers worldwide. GCA is a minority veteran owned small business providing solutions to customer requirements in every realm of the intelligence and information technology industries to include, imagery/intelligence analysis, related systems engineering and administration, operations and maintenance, networking and VTC services. GCA is committed to a safer tomorrow. The challenges facing our Nation and the World grow ever more complex and require the highest level of dedication, integrity, and service. These core values are the backbone GCA builds upon to provide our customers with exceptional service within the dynamic intelligence community and ever changing Information Technology sector.

Requirements

Education: Bachelor’s degree in Information Systems, Computer Science, Business Management, or related field
Clearance: Active TS/SCI required
Experience: 3+ years leading project teams in a DoD IT operational environment
3+ years of experience in time-sensitive service delivery, preferably in transport/network operations
Demonstrated ability to manage cross-functional response teams and communicate with senior stakeholders
Experience in VIP support and DoD executive communications setups is strongly preferred
Certifications: Project Management Professional (PMP) required
IAT Level II certification (e.g., Security+, CCNA Security, or equivalent)

Nice To Haves

Ability to prioritize and execute under pressure with minimal oversight
Experience with incident tracking systems (e.g., Remedy, ServiceNow)
Familiarity with JNOSC or similar NOC operations
Strong understanding of DISA/DOD IT policies, SLAs, and escalation procedures

Responsibilities

Lead and coordinate deployment of rapid response personnel for emergent and unplanned tasking.
Direct support of General Officer (GO) and Flag Officer quarters, ensuring secure and functional communications across all classifications.
Interface closely with JNOSC, engineering teams, Tier III service desk, and external vendors to resolve incidents quickly and effectively.
Manage scheduling, labor utilization, and resource tracking for rapid response tasks.
Deliver detailed reporting and performance metrics to Government stakeholders on a recurring basis.
Ensure strict compliance with DISA, DoD, and contract performance standards, especially during surge and high-visibility events.