Rao's Assistant General Manager

Loews Hotels•Miami Beach, FL

About The Position

A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement Pet Insurance and Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Team Member Hotel Rates, other discounts, perks and more Many of our Leadership positions are bonus eligible What We’re Looking For: The Assistant General Manager – Specialty Restaurant is an enthusiastic and results-driven hospitality leader committed to delivering outstanding guest experiences. Working in a fast-paced, dynamic restaurant environment, this role offers an opportunity for proactive problem solvers to excel by maintaining the highest standards in both service and operations. As a leader, you will inspire and motivate your team through mentorship, coaching, and fostering a collaborative, positive workplace culture that drives success and enhances the guest experience Who You Are: Approachable, decisive, and committed to continuous learning and improvement. Possess strong leadership, organizational, and communication skills. Excel at building relationships with guests, team members, and stakeholders. Have a keen eye for operational efficiency and the ability to adapt to shifting priorities. Veterans and military spouses encouraged to apply What You’ll Do: Support the General Manager in overseeing all aspects of fine dining restaurant operations. Lead, train, and motivate the team to consistently deliver five-star service. Manage schedules, budgets, inventory, and operational processes to maximize profitability. Ensure compliance with health, safety, and company standards. Collaborate with the culinary and beverage teams to deliver an exceptional dining experience. Address guest concerns promptly, ensuring satisfaction and loyalty. Your Experience Includes: A minimum of 3-5 years of leadership experience in fine dining or luxury hospitality. Proven expertise in managing FOH operations, including service standards and staff training. Strong financial acumen, with experience in budgeting, cost control, and P&L management. Proficiency in restaurant management systems and technology tools. A deep understanding of wine, spirits, and food pairings is highly preferred. Who You’ll Supervise: Front-of-House (FOH) team members, including servers, hosts, bartenders, and bussers. Supervisory staff, such as FOH managers, floor captains, or shift leads. Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart. Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering. Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Requirements

A minimum of 3-5 years of leadership experience in fine dining or luxury hospitality.
Proven expertise in managing FOH operations, including service standards and staff training.
Strong financial acumen, with experience in budgeting, cost control, and P&L management.
Proficiency in restaurant management systems and technology tools.

Nice To Haves

A deep understanding of wine, spirits, and food pairings is highly preferred.

Responsibilities

Support the General Manager in overseeing all aspects of fine dining restaurant operations.
Lead, train, and motivate the team to consistently deliver five-star service.
Manage schedules, budgets, inventory, and operational processes to maximize profitability.
Ensure compliance with health, safety, and company standards.
Collaborate with the culinary and beverage teams to deliver an exceptional dining experience.
Address guest concerns promptly, ensuring satisfaction and loyalty.