Ranger Supervisor

IHM Outdoors•Town of Henderson, NY

28d

About The Position

As a Ranger Supervisor, you will assist and oversee the Rangers to ensure a smooth operation of the site set-up process for arriving and departing guests. This is a seasonal position from May - October.

Requirements

6 months previous supervisory experience is preferred
Basic computer proficiency, including the ability to use email and the internet
Flexibility to respond to resort needs during non-business hours
Must have a valid driver's license
Strong communication and organizational skills
General knowledge of janitorial work, plumbing, electrical, and grounds maintenance
Ability to provide legible written reports

Responsibilities

Coordinate team selection and development and ensure team members comply with appropriate policies and procedures
Check transient sites for daily departures
Handle and resolve guest complaints and concerns, or refers them to the appropriate department
Treat sites for fire ant infestation as requested and as a normal procedure when spotting units on-site
Ensure trash is removed from recently vacated transient sites
Inspect tied-down RVs and manufactures homes for cleanliness, rust, damage, and other problems prior to permitting their sale
Answer questions concerning resort amenities, nearby attractions, stores, etc.
Assist with leading guests' RVs to sites and site set-up as needed
Record all calls for service on daily log sheets
Provide guests with accessibility by patrolling the resort frequently and assisting them when needed
Tag vehicles for removal by owner at unrented transient sites
Coordinate repairs and maintenance of golf carts or other resort equipment with the Maintenance department

Benefits

Healthcare including Medical, Dental, and Vision Insurance
HSA & FSA plans available!
Dependent care FSA
Identity Theft Protection Insurance Commuter benefits including transit & parking
Pet Insurance
PTO and Payroll Incentives for Annual Wellness Exams
Employee Assistance Program
Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
Paid Sick and Vacation Time
Family Leave
401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution
Incentive based bonus program
Free room nights at our properties and employee discounts within your brand
Discounts for friends and family within your brand
Team Member recognition and bonus
Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
Career Growth through our in-house training program with a path personalized to your desired goals
Referral bonus program to ANY of our locations