Ranger Supervisor

Equity LifeStyle PropertiesPaicines, CA
27d$17 - $17

About The Position

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Ranger Supervisor in Paicines, California. What you’ll do: The Ranger Supervisor supervises and trains all rangers and participates in the daily operations of the property.

Requirements

  • High school diploma, or the equivalent.
  • 2+ years in a customer service environment and working with a point-of-sale system.
  • 2+ years in a supervisory position.
  • Exceptional customer service and problem-solving skills.
  • Strong communications and computer skills.

Nice To Haves

  • Knowledge of the RV business is a plus.

Responsibilities

  • Greet and register incoming members and guests.
  • Distribute information to members and guests upon arrival and respond to questions about park rules and regulations.
  • Maintain the property’s front entrance and ranger station appearance.
  • Record and secure all fees collected at the ranger station.
  • Make reservations and/or cancellations in the company’s point-of-sale system.
  • Provide detailed reservation information to managers as needed.
  • Handle cash and process credit card charges for reservations.
  • Reconcile cash and credit records.
  • Answer telephone and radio calls and relay messages to staff and members.
  • Secure the facilities and amenities.
  • Intervene in resort disturbances and respond to members and guest complaints.
  • Patrol the property to ensure that resort rules and policies are followed.
  • Supervise and train all property rangers.
  • Performs on-call emergency service as required.
  • Performs other duties as assigned.

Benefits

  • medical, dental, and vision plans
  • a generous 401(k) employer match
  • paid vacations, holidays, and sick time

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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