Ranger Supervisor

Equity LifeStyle Properties • Paicines, CA

27d • $17 - $17

About The Position

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Ranger Supervisor in Paicines, California. What you’ll do: The Ranger Supervisor supervises and trains all rangers and participates in the daily operations of the property.

Requirements

• High school diploma, or the equivalent.
• 2+ years in a customer service environment and working with a point-of-sale system.
• 2+ years in a supervisory position.
• Exceptional customer service and problem-solving skills.
• Strong communications and computer skills.

Nice To Haves

• Knowledge of the RV business is a plus.

Responsibilities

• Greet and register incoming members and guests.
• Distribute information to members and guests upon arrival and respond to questions about park rules and regulations.
• Maintain the property’s front entrance and ranger station appearance.
• Record and secure all fees collected at the ranger station.
• Make reservations and/or cancellations in the company’s point-of-sale system.
• Provide detailed reservation information to managers as needed.
• Handle cash and process credit card charges for reservations.
• Reconcile cash and credit records.
• Answer telephone and radio calls and relay messages to staff and members.
• Secure the facilities and amenities.
• Intervene in resort disturbances and respond to members and guest complaints.
• Patrol the property to ensure that resort rules and policies are followed.
• Supervise and train all property rangers.
• Performs on-call emergency service as required.
• Performs other duties as assigned.

Benefits

• medical, dental, and vision plans
• a generous 401(k) employer match
• paid vacations, holidays, and sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees