About The Position

WorldLink is a rapidly growing information technology company at the forefront of the tech transformation. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today’s most cutting -edge digital technologies to create value and grow. Collaborative. Respectful. Work hard Play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink. We embrace a culture of experimentation and constantly strive for improvement and learning. We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that like to win. We're grounded by humility and driven by ambition. We're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't" at WorldLink. If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non -bureaucratic startup cultural environment, WorldLink may be the place for you.

Requirements

  • Minimum 5 years of OAMP/FCAPS/OSS knowledge/experience for EMS/NMS and RAN network elements.
  • Bachelor’s degree in EE/CS/TE is required. Master’s degree is preferred.
  • Must have experience authoring and implementing EMS/NMS/NE SW upgrade MOPs in commercial networks.
  • Must have Tier2/Tier3 SME experience – ability to work under pressure to drive support teams to troubleshoot commercial NMS/EMS application issues, propose workarounds, work with R&D to provide the RCA (Root Cause Analysis) to the customer.
  • Must have experience with EMS/NMS/OAMP/FCAPS subsystem design and development in telecom industry.
  • Must have experience with network management systems and design/support of high availability systems.
  • Must have an understanding of Netconf protocol, YANG models & REST API’s, VES/SNMP standards, NMS/OSS interfaces.
  • Experience in Automation & Orchestration frameworks (i.e: knowledge of ETSI MANO specifications, TOSCA, ONAP) is beneficial.
  • Experience in authoring the SW upgrade MOPs and RCAs (Root Cause Analysis) of high severity issues in the commercial network.
  • Experience or Understanding in managing Openstack/Kubernetes environment is beneficial.
  • Experience or understanding of 3GPP systems: Core and RAN networks, architecture and protocols is beneficial.
  • Experience in SW development with Java and web -based applications is beneficial.
  • Fundamental understanding of Openstack/Kubernetes is preferred.
  • Understanding of virtual switches, network connections, Virtual port types (i.e: SR -IOV, VirtIO), Security Groups, VLANs and in configuring Storage such as SAN/NAS/iSCSI is preferred.
  • Must have troubleshooting experience using command -line tools and scripts.
  • Experience in hands on experience with configuration and troubleshooting L2/L3 switches and routers.
  • Working knowledge of IP network protocols & QoS.
  • Self -motivated individual with the ability to thrive in a team -based or independent environment.
  • Detail -oriented with strong organization skills.
  • Ability to work in a fast -paced environment.
  • Limited supervision and the exercise of discretion.
  • Ability to travel sporadically during the project.

Responsibilities

  • EMS/NMS/OSS/OAMP/FCAPS subsystem integration and troubleshooting in wireless networks.
  • Use Tier2/Tier3 experience – Work under pressure to drive support teams to troubleshoot commercial NMS/EMS application, Platform/Transport issues, propose workarounds.
  • Work with R&D and Tier3 to provide the RCA (Root Cause Analysis) to the customer.
  • Assist SMEs (Subject Matter Experts) with development of product requirements, feature requirements, systems and performance analysis.
  • Work closely with various support organizations and cross - functional teams from across organization and R&D to achieve successful new product roll -outs and developments.
  • Ensures that customer commitments are achieved according to plan.

Benefits

  • Medical Plans
  • Dental Plans
  • Vision Plan
  • Life & Accidental Death & Dismemberment
  • Short -Term Disability
  • Long -Term Disability
  • Critical Illness/ Accident/ Hospital Indemnity/ Identity Theft Protection
  • 401(k)
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