Ramp Service Agent

Grant Aviation, Inc. • Bethel, AK

3d

About The Position

Grant Aviation is an Alaskan regional air carrier serving rural Alaska since 1971. With bases in Bethel, Emmonak, Dillingham, King Salmon, Cold Bay, Dutch Harbor, Kenai, and Anchorage, Grant Aviation provides scheduled air transport of passengers, cargo, and mail, as well as air ambulance and charter service. Grant Aviation employs approximately 360 people.
We believe that air travel isn't a luxury - it's a necessity - and we are committed to creating a safe, friendly, and reliable experience for all our customers.
Our company is built upon respect for our customers, employees, and communities, and we constantly work to improve our operations to ensure smooth travel and enjoyable experiences. We are professional, while staying true to our Alaskan roots and commitment to the personal touch.
POSITION: Ramp Service Agent
Do you desire to:
Assist with customer service issues.
Assist passengers with special needs.
Operate material handling equipment such as forklifts.
Receive, process, store and load or unload cargo.
Process inbound and outbound mail shipments.
Process various reports and computer data input.
Interface with customers in person, by email, or over the phone.
Complete other duties as required by management.

You ideally can:
Interact with customers in a friendly and positive manner.
Perform basic computer functions and operations.
Lift 70 pounds.
Operate telephone, email, and internal based programs.
Operate material handling equipment such as forklifts.
Produce effective verbal and written communication skills.
Use Microsoft Office with ability to learn and master new computer programs.
Work shifts that include nights and weekends.
Pass a 10-year background check and work in the US.

Requirements

• Interact with customers in a friendly and positive manner.
• Perform basic computer functions and operations.
• Lift 70 pounds.
• Operate telephone, email, and internal based programs.
• Operate material handling equipment such as forklifts.
• Produce effective verbal and written communication skills.
• Use Microsoft Office with ability to learn and master new computer programs.
• Work shifts that include nights and weekends.
• Pass a 10-year background check and work in the US.

Responsibilities

• Assist with customer service issues.
• Assist passengers with special needs.
• Operate material handling equipment such as forklifts.
• Receive, process, store and load or unload cargo.
• Process inbound and outbound mail shipments.
• Process various reports and computer data input.
• Interface with customers in person, by email, or over the phone.
• Complete other duties as required by management.

Benefits

• Medical, dental, and vision.
• Company-paid life insurance and AD&D.
• PTO and paid holidays.
• Flight benefits.
• 401(k) program.
• Employee assistance program.
• HSA for qualified plans.
• Voluntary life insurance and AD&D.
• Voluntary short- and long-term disability.
• Voluntary accident, critical illness, and hospital indemnity.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed