Rail Logistics Coordinator

POET • Sioux Falls, SD

3d • Onsite

About The Position

Each day, when we show up to work at POET Bioproduct it’s our job to market and transport, as efficiently as possible, over 20,000 tons of our high-quality feed products from our bio-processing facilities to our valued customers. We use hopper and tanker railcars to transport our products all over North America. Your role as a Rail Logistics Coordinator is critical to ensure our customers receive the product they rely on. You will be involved in all aspects of railcar shipments including billing, tracking, and solving any challenges encountered between our biorefineries and our customer’s locations. Sound intimidating? Don’t worry. If you are a problem solver, detail-oriented a good team player, effective communicator and are looking for an opportunity with a strong, growing company in an exciting industry, we can provide you with all the necessary training and tools to be successful. This is an on-site role located in Sioux Falls, SD.

Requirements

• You have a Bachelor's degree or similar real-world experience.
• You’re a team player.
• You bring a positive attitude that embodies POET’s Culture.
• You’re patient and level-headed.
• You enjoy solving problems.
• You can independently investigate and resolve problems.
• You like helping people.
• You treat others with the utmost respect and build relationships while serving them.
• You are never satisfied.
• You propose new solutions to challenges.
• You get excited about even small improvements.
• You enjoy exceeding someone else’s expectations.
• You can complete a task while meeting deadlines without reminders.
• You communicate effectively.
• You write well.
• You speak articulately.
• You’re comfortable communicating in writing and on the phone.
• You return messages promptly.
• You pay attention to the details.
• You can identify and study data and trends to utilize in your role.
• You’re a learner.
• You’re not afraid of taking on new things and stretching yourself.
• You’re not afraid to ask questions and learn about other areas of the business.
• You have excellent organizational, time management, and communication skills as well as the ability to embrace change.
• You are willing to go the extra mile to complete what needs to be done.
• You know the basics of Microsoft Office Suite.
• You’re capable of learning new programs.

Responsibilities

• Execute and optimize rail shipments by evaluating freight spreads, product quality specifications, arbitrage opportunities, and market timing.
• Develop and manage rail shipment patterns by leveraging knowledge of rail logistics, terminology, and billing processes.
• Monitor and trace rail shipments to proactively identify and resolve potential service or transit issues in coordination with rail carriers.
• Utilize contract management, shipment tracking, and operational systems to ensure accurate and timely execution.
• Investigate and reconcile invoicing discrepancies, including freight charges and related costs.
• Deliver high-quality customer service when interfacing with customers.
• Partner with our bioprocessing facilities to understand operational needs and help solve any constraints.
• Analyze shipment routing and destination options to determine the most efficient and cost-effective location.
• Provide contract management and operational support to merchandisers.
• Collaborate cross-functionally to support additional operational initiatives and business needs as required.
• Since we’re all about teamwork and getting the job done, your skills may be put to a lot of other uses!

Benefits

• For eligible team members Comprehensive benefits package: Individual and family plans for health, dental, & vision insurance, including a generous employer Health Savings Account contribution Quarterly Profit-Sharing Bonuses and Bi-Annual Incentive Bonuses Competitive pay, including shift premium pay for qualifying positions 401K with company match Paid time off and paid holidays – 40 hours available on day ONE! Paid Parental Leave Tuition reimbursement Attractive Relocation Assistance and Bonus Programs for qualifying positions and/or locations OTHER PERKS For eligible team members A multifaceted wellness program encompassing the whole person – mentally, physically, and spiritually Onsite fitness centers or fitness reimbursements Safety and cold weather gear reimbursements Discounted home and auto insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level