Raiders Ambassador

Raiders Football Club LLC•Henderson, NV

13d

About The Position

Built upon our storied legacy, we win on and off the field by intentionally uniting our players, alumni, teammates, and guests. We strive to create meaningful relationships and deliver a world class experience in all interactions. It is our shared responsibility to ensure that the greatness of the Raiders is in its future. The Events Department is seeking Raiders Ambassadors to represent the Raiders at events and programs in a positive and professional manner. The Raiders Ambassador will gain a wide breadth of experience in the sports industry, as well as at non-football related events by supporting the efforts of various departments including but not limited to: Alumni, Events, Community Relations, Corporate Partnerships, Premium Service, Raiders Foundation, Stadium Operations, and Football Development., The Raiders Ambassadors are responsible for providing exceptional customer service, while maintaining the core values of the Raiders organization. Raiders Ambassadors are expected to represent integrity, teamwork, and positivity. This is a part-time, seasonal position.

Requirements

1-2 years of customer service experience preferred.
Excellent communication, time management, organizational and customer service skills
Must be an approachable team player that is open to receiving and presenting feedback to improve job functions, skill sets and overall operations.
Ability to work well as a team as well as independently.
Ability to multi-task while remaining intentional, driven and detail oriented.
Ability to assist with creating an exceptional guest environment through hands on set up and break down.
Ability to work in a fast-paced environment.
Present and maintain a professional appearance and demeanor.
Must always work with integrity.
Ability to withstand year-round weather conditions. (heat, sun, rain, cold)
Knowledge of NFL and Raiders initiatives and programs is preferred.
Must be able to travel throughout Southern Nevada.
Ability to work extended hours and flexible schedule, including nights and weekends as needed.
Must have a valid in-state driver’s license and be ability to drive department vehicles.

Nice To Haves

Knowledge of NFL and Raiders initiatives and programs is preferred.

Responsibilities

Demonstrate exceptional customer service by engaging with guests through various interactive activities, programs, and events, while maintaining a consistent brand experience.
Communicate and follow up with guest inquiries through effective problem solving.
Provide positive experiences at various activation locations by serving as a greeter, checking in guests, providing directions, and responding to all guest questions or concerns in a prompt and professional manner.
Assist with the set-up, execution, and take-down of various events to maintain and enhance the Raiders’ reputation of excellence.
Assist with equipment storage organization including, but not limited to set-up, inventory, upkeep, and maintenance.
Flexible in learning new responsibilities and providing cross-departmental support.
Must attend all mandatory shifts at the supervisor’s discretion, such as Orientations, Draft Party, Silver & Black Gala, Training Camp, and Raiders events throughout the city.
Must attend all Las Vegas Raiders home games in the 2026 season.
Must work a minimum of 4 shifts per month.
All other duties as assigned.