2026 Raft Guide

U S National Whitewater Center•Charlotte, NC

8d•Onsite

About The Position

Raft guides at the Whitewater Center (Whitewater) are responsible for delivering a high-quality whitewater rafting experience down the Whitewater Center’s Class II-IV whitewater river. All new raft guides will be provided with paid training and need no prior experience. This is a seasonal position that operates from March 2026 through October 2026. Availability to operate the entire season is not required but is highly preferred. Raft guides are part-time, on-site, and report to the Paddle Sports Manager.

Requirements

The minimum age requirement is 17 years of age.
First Aid, CPR & AED certification required.
Must be comfortable with working in and around water.
Excellent verbal communication skills.
Ability to use sound judgment with safety as a top priority.
Ability to take direction and work without immediate supervision.
Disposition toward continued learning and improvement.
Participation in training and skills development as scheduled.
Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.

Responsibilities

Serve as the resident expert of the facility and the products/services offered.
Interact with guests in a positive manner at all times.
Maintain a high level of professionalism while interacting with the public and employees.
Provide guests with instruction on equipment and any necessary briefings.
Answer questions and troubleshoot guest needs.
Effectively communicate and enforce regulations and policies.
Respond appropriately to all emergencies.
Perform safety inspections on activities and equipment daily.
Identify safety issues and communicate to management.
Engage the chain-of-command as appropriate for assistance.
Other duties as assigned.