Raffle Ambassador - Cubs Charities

Chicago Cubs•Chicago, IL

1d•$17•Onsite

About The Position

Raffle Ambassadors play a vital role in fundraising for Cubs Charities while delivering best-in-class fan experiences to guests of Wrigley Field. The ideal candidate will have a desire to give back, be energetic, engaging, passionate, personable, proactive, and welcoming. This position will sell 50/50 (Split the Pot) Raffle tickets to benefit Cubs Charities while creating memorable moments for loyal donors and Cubs fans. Success will be measured via evaluations of Raffle Supervisors, sales revenue, peer and guest feedback and secret shops.

Requirements

Demonstrated sales skills
Demonstrated ability to create unique personal interactions
Strong verbal and communication skills
Ability to work minimum number of games per season and non-standard hours, including evenings, weekends, and holidays
Ability to perform the following physical tasks: bend, squat, kneel, climb flights of stairs, walk on uneven ground, walk/run up and down ramps, walk and stand for extended periods of time
High school diploma or GED
18 years or older by Opening Day 2026

Nice To Haves

At least one year of experience working as an ambassador at Wrigley Field, or equivalent experience
Experience using tablet devices and point of sale software
An enthusiastic personality exuding a positive attitude that demonstrates initiative, approachability and friendliness
A passion for Cubs Charities, Wrigley Field and its unique history
Demonstrated ability to thrive in a team setting
Ability to work under stress
Responds well to coaching and feedback

Responsibilities

Effectively communicate and sell 50/50 raffle tickets to patrons in and around Wrigley Field during home games
Represent and market the Cubs Charities brand through positive and enthusiastic sales techniques and fan interaction
Resolve guest concerns and special requests within the framework provided via the Seasonal Associate Handbook and training, while upholding the “Wrigley Field Fan Code of Conduct”
Promote a safe and enjoyable experience, identify and report inappropriate behavior, safety risks or medical situations through functional hierarchy
Use knowledge of Cubs Charities, Wrigley Field and Cubs history to engage fans and guests to deliver exceptional service
Perform additional responsibilities as needed and as directed by Raffle Supervisors
Deliver best-in-class service through all touch points via the Cubs service brand, “Marquee Moments”

Benefits

Option to purchase a discounted meal on game days
Complimentary off-site parking & shuttle transportation to/from Wrigley Field on night & weekend game days
Exclusive special events for associates
Professional development & engagement opportunities
Rewards & recognition programs
Access to best-in-class facilities including an associate locker room & break room
Uniform(s) provided at no cost

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