Choice Hotels Int-posted 3 months ago
Full-time • Mid Level
Salt Lake City, UT
Accommodation

The Radisson Hotel Salt Lake City is looking for their next Director of Sales & Marketing to lead their sales efforts. If you have a passion for strategy, selling and a strong desire to be curious we need to hear from you! You're the Hotel Sales Expert! Serve as the authority on sales processes, contracts, sales platforms and liaison for hotel's ultimate success. Deploy an 'Everybody Sells' strategy for collaboration with all hotel departments. Achieve market share and revenue goals by owning the hotel goals within all market segments. Exemplify excellent written and oral communication skills with all stakeholders, including ownership and operational partners. Collaborate with the General Manager in the development and implementation of business strategies for the hotel which are aligned with the hotel's market share goals. Manage sales/hotel team and their job duties, delegation, and training where applicable. Create 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of genuine hospitality.

  • Directing and establishing sales goals and customer relationships that align with the monthly, quarterly, and annual forecast.
  • Providing direction and coaching to team on meeting and exceeding deliverables.
  • Providing exceptional communication to Executive Committee, Corporate and Ownership to ensure developments, goals and demands are being met as business needs evolve.
  • Attend networking events, participate in community involvement opportunities, and serve as a strong presence for hotel service and brand advocacy.
  • High school diploma required, bachelor's degree preferred.
  • Minimum five years sales management experience within hotel industry.
  • Minimum two years at an upscale brand in past five years in sales management.
  • General knowledge of contract laws.
  • Experience managing owner relationships.
  • Experience managing a team.
  • Able to resolve conflicts; guests, supervisor and employee.
  • Able to collaborate effectively with other hotel employees and managers to ensure teamwork.
  • Ability to interpret and implement strategies based on reviews of STR, TravelClick/Kalibri Labs, GDS audits, Online Booking tools.
  • Expert computer skills including Microsoft Office suite, Delphi and/or Opera Cloud, including Catering and Convention Services deliverables.
  • Knowledge of hotel operations including; preparation of business plans, budget forecasting, quality assurance program, hospitality law, and long-range planning.
  • Ability to travel.
  • Hotel Discounts at over 7,000 Choice Hotels.
  • Full benefits package, including health, dental, vision, short & long-term disability, auto insurance, and so much more!
  • Employer paid short-term disability, accident insurance and HSA contribution.
  • 401(k) Retirement Plan with employer match.
  • Paid Vacation and Sick Time.
  • 8 Paid Holidays.
  • Paid Bereavement.
  • Paid Floating Holidays.
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