Radiology Service Coordinator
About The Position
WHO WE ARE AND WHAT WE DO: Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, our mission is to transform radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. POSITION SUMMARY: Monitor imaging systems and worklists, escalating issues per established procedures Ensure exam accuracy and completeness; run required operational reports Communicate effectively with radiologists, physicians, and client teams Handle incoming support calls and make outbound calls as needed (non-sales) Perform data entry and maintain clear documentation and communication with team members
Requirements
- Background in Service Desk, Technical Support, Call Center, or Customer Service roles
- Strong verbal and written communication skills with a problem-solving mindset
- Ability to work independently in a fast-paced, continuously evolving environment
- Proficiency in Microsoft Office Suite and ability to follow documented procedures
Nice To Haves
- Familiarity with medical terminology, PACS, and EHR/EMR systems preferred
Responsibilities
- Monitor imaging systems and worklists, escalating issues per established procedures
- Ensure exam accuracy and completeness; run required operational reports
- Communicate effectively with radiologists, physicians, and client teams
- Handle incoming support calls and make outbound calls as needed (non-sales)
- Perform data entry and maintain clear documentation and communication with team members
Benefits
- Competitive benefits package – eligibility begins the month after hire with tiered options
- Compensation reviews and career growth opportunities
- Flexible schedules to support work-life balance
- Generous PTO plans and paid holidays
- Proudly Certified as a Great Place to Work for Five Consecutive Years
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
