Remote Radiology Scheduling Coordinator
About The Position
The Radiology Scheduling Coordinator provides patient appointment scheduling and customer service functions including scheduling appointments, patient reception, appointment check-in, and insurance verification for patients in the Radiology Department. This is a high call volume environment with the majority of the time spent on calls. This position is eligible to work remotely following full time onsite training in Saint Paul, MN. Employees must reside in Minnesota, Wisconsin, Iowa, North Dakota, or South Dakota, and have a reliable internet connection and a quiet place to work free from interruptions. After training, employees have the expectation of being able to come to Saint Paul within an hour. Work Schedule: Monday-Friday, 8:00 a.m.-4:30 p.m. Initial onsite training in Saint Paul, MN will be 1.0 FTE (40 hours per week) Monday-Friday from 8:00 a.m.-4:30 p.m. until complete, then the schedule will change and work location can be remote. Length of training time is different for every person.
Requirements
- High school diploma or equivalent.
- Two years of experience in direct customer/patient service, or one year of experience internally within the Regions Radiology Department.
- Reside in Minnesota, Wisconsin, Iowa, North Dakota, or South Dakota, and have a reliable internet connection and a quiet place to work free from interruptions.
- If you do not currently reside in but plan to move to one of these states, please indicate your intention, your move timeline, and which state in your application.
Nice To Haves
- Two years of post-secondary education in healthcare or business administration.
- High volume call center experience, especially within a healthcare environment.
- Healthcare scheduling experience.
- Epic electronic medical record system experience.
Benefits
- medical and dental insurance (which begin on day one of employment)
- 401k with match
- disability insurance
- fertility benefits
- tuition reimbursement
- educational reimbursement toward continuing education
- qualified non-profit employer under the federal Public Service Loan Forgiveness program
- onsite employee fitness center
- onsite employee clinic
- Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency
- Beyond the Yellow Ribbon Company
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
