Radiology Scheduler

The South Bend Clinic • South Bend, IN

1d • Onsite

About The Position

The South Bend Clinic is seeking a full-time Radiology Scheduler for its Radiology Department at the Eddy Street Campus, working Monday-Friday from 8:00 am to 5:00 pm. The clinic is committed to excellence, aiming to exceed expectations and make a meaningful impact by helping people live happier, healthier lives. They invest in team members' personal and professional growth, empowering them to fulfill their purpose. The South Bend Clinic also prioritizes Diversity, Equity, and Inclusion (DEI) and is dedicated to making a positive social impact.

Requirements

• High school diploma or equivalent is required.
• Must have prior computer experience.
• Position requires constant and frequent judgment and response.
• Must have excellent communication and grammar skills.
• Must be detail oriented.
• Must have good follow through, be able to multi-task, and possess sound judgment.

Nice To Haves

• Previous experience in scheduling is preferred.

Responsibilities

• Schedules radiology appointments, including imaging procedures and any related follow-up care.
• Coordinates scheduling for outpatient and hospital-based imaging services.
• Arranges any required assistance or special accommodations for specific imaging procedures.
• Obtains prior authorizations and ensures patients complete all required office/hospital/facility forms.
• Ensures all patients receive preparation instructions for imaging procedures and documents this in their chart.
• Reviews recall lists monthly and schedules patients for follow-up imaging as needed.
• Handles phone calls from patients/family members regarding scheduled imaging appointments.
• Maintains accurate provider and department schedules for all imaging procedures.
• When scheduling procedures, communicates any special equipment or personnel needs, including coordination with vendors if applicable.
• Obtains required labs and prior imaging studies per protocol and ensures readiness for scheduled procedures.
• Maintains up-to-date scheduling records, including accurate entry into Epic.
• Documents informative messages for providers utilizing the EMR system per departmental protocols.
• Ensures adequate supplies and materials are available to support scheduling workflow.
• Verifies demographic and insurance information when scheduling procedures.
• Reinforces instructions and provides general explanations of imaging procedures per protocol.
• Works with the Practice Manager to optimize scheduling templates and provider availability.
• Exhibits the attitudes and behaviors consistent with The South Bend Clinic Service Standards.

Benefits

• Daily Pay: Access your earned wages when you need them.
• Tuition Reimbursement: Up to $5,250 per year to support your education.
• 401(k) Match: Plan for your future with our competitive matching program.
• 3-Year Vesting: Achieve full ownership of your retirement contributions in just three years.
• Comprehensive medical and prescription coverage, including 100% coverage (after deductible) when using a Duly provider.
• Pet Health Coverage: Because your furry friends matter too.
• Paid Volunteer Time: 40 hours of paid time off annually to give back to your community.
• Parental Leave: 12 weeks of 100% paid parental leave, plus adoption and surrogacy financial benefits for non-physician team members.
• A workplace that prioritizes Diversity, Equity, and Inclusion (DEI) and is dedicated to making a positive social impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees