About The Position

At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance! If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position?

Requirements

  • High School diploma/GED or equivalent
  • Six or more months of general business experience, preferably in a customer service environment, or the equivalent in related work experience
  • Demonstrates the ability to type a minimum of 35 wpm
  • Demonstrates general knowledge of Windows PC, Microsoft Outlook, Word and Excel, CIB, Tower, and BSA
  • Demonstrates problem-solving skills
  • Amenable to 10am CST schedule
  • Must have reliable internet connection (Satellite and 5G connections are not acceptable)
  • Able to provide 2 monitors 22 inches each with both HMDI and Display ports

Responsibilities

  • Schedule radiology appointments such as mammograms, ultrasounds, MRIs and CTs
  • Handle questions and concerns regarding patient imaging needs
  • Make outbound calls to schedule radiology appointments
  • Participate in coaching sessions to improve performance
  • Document all patient/member interactions via management software

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan with company match
  • Paid time off (PTO)
  • Paid holidays
  • Flexible spending accounts (FSAs)
  • Employee wellness programs
  • Career development opportunities
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