Radiology Patient Flow Associate (FGP) **Manhattan**

NYU Langone Health • New York, NY

210d • $48,274 - $53,000

About The Position

NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. We have an exciting opportunity to join our team as a Radiology Patient Flow Associate (FGP) in Manhattan. In this role, the successful candidate will perform all aspects of coordinating and expediting care in regards to patient movement in the Department of Radiology.

Requirements

• Associates degree with a minimum of two years of experience or a Bachelor's Degree, equivalent combination of education and experience is accepted
• Proficient in the use of a personal computer including Microsoft Office
• Effective oral, written, communication and interpersonal skills
• Ability to effectively communicate with all levels of the organization

Responsibilities

• Perform all other duties assigned
• Identify patient care requirements by establishing rapport and communication with patient/patient families, radiology staff, and patient transport
• Gain patient cooperation and reduce anxieties by providing explanations of treatment delays in regards to radiology studies and clinical care
• Utilize the EPIC (electronic medical system) to track patients and their care to prioritize patient movement
• Collaborate with doctors, nurses, radiology technologies to help prepare patient for examinations
• Prepare patients for imaging exams following departmental protocols
• Function as a liaison with radiologic technologist, nursing, and other clinical staff to ensure proper documentation and appropriate exams for patients
• Resolve patient related grievances by working with patient relations representatives
• Facilitate storing patient valuables in the designated secured lockers, and documenting the location in the electronic medical records
• Participate in performance improvement and continuous quality improvement activities
• Attend nursing shift huddles, regular staff meetings, and in-services

Benefits

• Comprehensive benefits and wellness package
• Financial security benefits
• Generous time-off program
• Employee resources groups for peer support
• Holistic employee wellness program focusing on physical, mental, nutritional, sleep, social, financial, and preventive care

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: Associate degree