Radiology Patient Care Coordinator - Temp

Stony Brook University•Town of Brookhaven, NY

55d

About The Position

At Stony Brook Medicine the Patient Care Coordinator receives patients in the Radiology Department for exams and perform all duties associated with the throughput of the patients including scheduling of appointments for exams. Also, perform duties related to the maintenance of images on Life Image.

Requirements

Associates Degree and one year of experience in a medical healthcare setting and/or customer service experience.
or in lieu of a degree at least three years of experience in a medical healthcare setting and/or customer service.
One year of experience in a medical healthcare setting and/or customer service experience.
Critical thinking and problem-solving skills, with excellent organizational skills.
Ability to multi-task and pay close attention to detail.
Ability to work as an efficient team member and have superior written and expressive communication skills.

Nice To Haves

Bachelor’s Degree
Radiology Experience.
Knowledge of hospital computer systems such as Life Image.
Knowledge of insurance & managed care requirements.

Responsibilities

Receive patients in the Radiology Department for exams and perform all duties associated with the throughput of patients including scheduling of exams in RIS.
Perform other duties as assigned to include but not limited to the through-put of out-patients for exams.
Upload CD exams from outside organizations to Life Imaging / PACS system and duplicate exams as needed on CD’s for patients, physicians, and other customers.
Interact with patients, visitors, staff, physicians, members of the regulatory agencies and community.
Answer the department’s telephone in a timely and courteous manner while demonstrating a willingness to help at all times. Verify all patient information and report any discrepancies to the supervisor.
Perform all tasks as assigned to include but not limited to, organization of all exams and related paperwork, printing schedules, printing reports, maintaining the exam integrity in the RIS system.
Act as liaison for the Radiology Department and other hospital departments and services. Positively represent the department at meetings and events.
Maintain equipment such as printer and fax machines and immediately report any malfunctions.