Radiology Imaging Support Specialist - Pool - Per Diem
About The Position
Position Summary The Radiology Imaging Support Specialist is responsible for accessing, managing, distributing, and inputting radiology images, orders, and data for all our customers and maintains customer service in radiology waiting areas. Utilizes all Corporate Radiology computer systems effectively and accurately. Receives outpatients to the Imaging Department, ensures the validity of prescriptions, inputs HIS system orders, and assures comfort during the wait time. Imports and exportsimages as needed according to OH guidelines. Opens, reads, and burnsimagesto a CD for patient or physician release. Performs data integrity and validation of transferred/copied imagesto ensure no data loss has occurred. Learns and maintains proficiency in all existing and new image and data retrieval and distribution medians such as HIS, PACS, CR and Image Workstations. Maintainsthorough knowledge of policies,system problem resolution techniques, and system downtime processes. Understands departments and hospital systems and operations, how they correlate and interface to other services and systems provided by OH and other facilities, and the impact on our customers. Communicates effectively, openly, and encourages conflict resolution within the team. Demonstrates a positive attitude, professional appearance, and demeanor, and communicates effectively with the customer to meet and exceed customer satisfaction. Understands HIPAA regulations and applies these concepts as they relate to the exchange of confidential information. Assumes the role of a team leader as necessary to ensure continuous workflow and team cohesiveness
Requirements
- High school graduate or equivalent.
- Two (2) years of clerical or customer service experience.
Responsibilities
- Accessing, managing, distributing, and inputting radiology images, orders, and data
- Maintaining customer service in radiology waiting areas
- Utilizing all Corporate Radiology computer systems effectively and accurately
- Receiving outpatients to the Imaging Department, ensuring the validity of prescriptions, inputs HIS system orders, and assures comfort during the wait time
- Importing and exporting images as needed according to OH guidelines
- Opening, reading, and burning images to a CD for patient or physician release
- Performing data integrity and validation of transferred/copied images to ensure no data loss has occurred
- Learning and maintaining proficiency in all existing and new image and data retrieval and distribution medians such as HIS, PACS, CR and Image Workstations
- Maintaining thorough knowledge of policies, system problem resolution techniques, and system downtime processes
- Understanding departments and hospital systems and operations, how they correlate and interface to other services and systems provided by OH and other facilities, and the impact on our customers
- Communicating effectively, openly, and encouraging conflict resolution within the team
- Demonstrating a positive attitude, professional appearance, and demeanor, and communicates effectively with the customer to meet and exceed customer satisfaction
- Understanding HIPAA regulations and applies these concepts as they relate to the exchange of confidential information
- Assuming the role of a team leader as necessary to ensure continuous workflow and team cohesiveness
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
