Radiology Imaging Specialist

Mayo Clinic • Eau Claire, WI

100d

About The Position

Optimizes patient experience and supports providers by anticipating and responding to patient needs and requests of the health care team. Assists technologists/physicians with related modality exam/procedures. Supports efforts that ensure delivery of safe patient care and services. May be required to work a variety of shifts including days, nights, weekends, and holidays. Allows care providers to focus on patient care by coordinating the patient flow which includes but not limited to: scheduling of inpatient exams/procedures, coordinating with the floor nurse for availability of patient, arranging transportation and/or transporting patients to and from the modality, updating of patient information in the electronic record, preparing and assisting patients while in the scan room, assists with positioning patient on table prior to and after exams, communicating scheduling delays or changes to the appropriate individuals, communicates with ordering providers on behalf of Radiologists, and ensure that modality rooms are properly stocked with supplies.

Requirements

• High school diploma or GED and two years related experience; or an Associate Degree in a healthcare or service-related field.
• Related experience includes an environment requiring multi-tasking, within an administrative/physician's office or retail/service industry.
• Successful completion of Clinic Operations approved medical terminology course within 6 months of position start date.
• Completion of Basic Life Support training, MRI Safety training and Safe Patient Handling education based on assignment.
• Strong verbal/written communication skills.
• Ability to troubleshoot, problem solve, and balance conflicting demands.
• Independent decision making and sound judgment capabilities.
• Strong attention to detail and follow through.
• Ability to work effectively in a fast-paced team environment.
• Ability to manage difficult and emotional situations and remain calm under stress.
• Demonstrated empathy and maintain positive communication.
• Strong keyboarding and computer skills.
• Basic understanding of insurance terminology.

Nice To Haves

• Previous medical experience preferred in a hospital or clinic outpatient setting, including knowledge of procedures.
• Certification as Medical Assistant (MA), Patient Care Assistant (PCA), or Certified Nursing Assistant (CNA) preferred.

Responsibilities

• Optimize patient experience and support providers by anticipating and responding to patient needs.
• Assist technologists/physicians with related modality exam/procedures.
• Support efforts that ensure delivery of safe patient care and services.
• Coordinate patient flow including scheduling of inpatient exams/procedures.
• Coordinate with floor nurse for availability of patient.
• Arrange transportation and/or transport patients to and from the modality.
• Update patient information in the electronic record.
• Prepare and assist patients while in the scan room.
• Assist with positioning patient on table prior to and after exams.
• Communicate scheduling delays or changes to appropriate individuals.
• Communicate with ordering providers on behalf of Radiologists.
• Ensure modality rooms are properly stocked with supplies.

What This Job Offers

• Industry: Hospitals
• Education Level: High school or GED