Radiology Assistant (Night-Shift) - Remote

Vision Radiology • Dallas, TX

1d • Remote

About The Position

Vision’s Radiology Assistants provide administrative support for the Company’s diagnostic radiology clinical staff, clients, and technical support team.

Please Note: This is a Remote Night-Shift role, including Weekends and Holiday shifts. This remote position can be performed anywhere within the United States. A high-bandwidth, stable, and reliable internet connection is required.

Requirements

• Ability to work evening/night shifts required
• Minimum 1 year of Medical/Healthcare experience is required
• Previous Technologist, Radiology Assistant, or imaging experience required
• Strong written and verbal communication
• Strong customer focus with excellent customer service
• Strong ability to multitask due to periods of high-volume workload on any given day
• Excellent time management skills
• Ability to act independently and make decisions that achieve optimal results
• Proficient computer skills
• Team-oriented with the ability to work with all levels of management
• Ability to work efficiently in a remote environment

Nice To Haves

• Prior work experience in an administrative or customer service role preferred

Responsibilities

• Accept safety and quality of patient care, treatment, and services as a responsibility and priority
• Responsible for answering phone calls from hospitals during peak hours
• Assist with resolving any client questions/concerns that do not require a radiologist
• Notify radiologists or the appropriate Vision staff member (if applicable) with client questions to ensure issues are resolved in a timely manner
• Re-fax and send HL7 (i.e., studies that a client is unable to locate)
• Partner with IT as needed to help troubleshoot any exams that are not coming through
• Minor troubleshooting with our clients
• Reach out to the appropriate contact at the hospital to gather any information that may have been left out of the information sent over to Vision
• Inform the Radiologists of high-priority studies (stroke, AI stat, ROB, ICH), change exam priority, and monitor to ensure they are read as soon as possible
• Inform Radiologist of follow-up study that belongs to them
• Assign and remove prior comparison studies on the list that were sent for comparison

Benefits

• 401(k) matching
• Medical/Dental/Vision Insurance
• FSA or HSA
• Paid time off
• Parental leave
• Variety of company perk programs (health & wellness, learning & development, etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed