Rad Rep-Scheduler - Sharp Metro Campus - Full Time

Sharp Healthcare•San Diego, CA

58d•$26 - $36

About The Position

To provide support to the Imaging Services Department by schedule complex imaging procedures for all imaging modalities. Obtain all necessary documents for scheduled procedure, which must include, but not limited to; correct imaging order, CPT and billing codes, ensures that all necessary medical records, labs, images and results are available prior to procedures. When procedure indicates, coordinating scheduled procedures with surgery and anesthesia services. Communicates scheduling date and times with patient and ordering physicians offices. Provides a high level of customer service in a manner consistent with Sharp HealthCare mission and goals.

Requirements

H.S. Diploma or Equivalent
3 Years of appropriate experience.
Graduation from high school and three (3) years of appropriate experience; or an equivalent combination of education and experience; and skills, knowledge, and abilities essential to the successful performance of the duties assigned to the position.
Ability to perform duties according to specific written and/or verbal instructions and to accurately maintain scheduling documentation.
Knowledge of medical terminology.
Have basic computer skills.
Good communication skills, verbal and written.
Have the ability to remain calm under pressure.

Responsibilities

Books imaging cases
Schedules for all imaging modalities; Cat Scan, Interventional, Nuclear Medicine, PETCT, Ultrasound, Vascular Ultrasound, EEG and all general exams.
Procedure scheduling
Obtain orders to ensure they include all necessary and correct information; authorization, diagnosis and CPT codes, current history, date/time, physician signature, patient demographics, correct order/body part and side, current medication list, current history and physical/office notes.
Fax next day procedure schedules to multiple departments; CV2, SPA, 5S, CPPC for bed placement.
Pre-register patients to include all correct patient demographics and create visit to include current insurance information, auth info. Patients with multiple procedures ordered for one day must be coordinated with all modalities and departments.
Gather all necessary documents for Radiologist review to ensure procedure appropriateness.
Communicate with outside offices to obtain correct documentation prior to scheduling procedure.
Coordinate and schedule anesthesia services with surgery schedulers.
Communicate with the patient and/or their designee to inform them of date and time of schedule procedure.
Coordinate patient consultation with appropriate Radiologist.
Inform appropriate leadership and/or staff when special requirements are requested on patient orders.
Assist in coordinating /arranging patient transport, as needed.
Able to effectively and accurately operate all scheduling functions on scheduling computer and order entry computer.
Participates in own growth and development.
Complies with hospital and department scheduling guidelines.
Follows guidelines for approved time off.
Complies with dress code.
Performance Appraisal.
With guidance of management and clinical leadership, acquires knowledge and experience to meet goals.
Schedules procedures/exams in appropriate room, in the appropriate modality, for the appropriate times and days.
Assures there are no conflicts with shared resources.
When possible, assures same doctor and same type cases follow in same room.
Assures rooms are closed appropriately.
Asks assistance from area specific Imaging Lead or their designee for extraordinary room utilization.
Identifies problems and takes appropriate action, without prompting, to accomplish department objectives and improve quality of care.
Works additional/different shifts
Be responsible for one department task beyond routine responsibilities
Submit a written recommendation to change a process in the department
Submit a suggestion for cost containment