Racquet Technician, Full Time

IMG Academy • Bradenton, FL

5d

About The Position

Position Summary: The Racquet Technician is responsible for providing professional racquet stringing, regripping, and customization services to tennis athletes. This role ensures that all equipment is optimized for performance, quality, and safety. In addition to technical stringing expertise, the Racquet Technician supports Pro Shop operations, assists customers with product recommendations, and contributes to the overall professionalism and efficiency of the store. Key Responsibilities: Perform high-quality racquet stringing, regripping, and custom modifications with precision and consistency. Advise athletes and customers on racquet selection, string type, tension, and grip options tailored to their playing style and performance goals. Maintain stringing machines, tools, and equipment in optimal working condition. Ensure timely completion of stringing and customization orders, especially during tournaments or peak periods. Track inventory of strings, grips, and related supplies; notify management of restocking needs. Support Pro Shop operations, including merchandising, inventory management, and maintaining a clean, organized shop environment. Assist with point-of-sale transactions and customer inquiries as needed. Provide excellent customer service, representing the Academy brand professionally at all times. Perform additional duties as assigned by the Pro Shop Manager or store leadership.

Requirements

• Expertise in tennis racquet stringing and customization; experience with other racquet sports (pickleball, squash, badminton) is a plus.
• Knowledge of string types, tensioning, patterns, and racquet technology.
• High attention to detail and ability to work efficiently without compromising quality.
• Strong interpersonal and communication skills to advise customers and interact with athletes, staff, and colleagues.
• High school diploma or equivalent required; technical training or certifications preferred.
• Understanding of retail operations, inventory management, and customer service principles.

Nice To Haves

• Prior experience as a racquet stringer or technician in a professional, retail, or tournament environment.
• Knowledge of current tennis industry trends and athlete equipment preferences.
• Bilingual abilities a plus.

Responsibilities

• Perform high-quality racquet stringing, regripping, and custom modifications with precision and consistency.
• Advise athletes and customers on racquet selection, string type, tension, and grip options tailored to their playing style and performance goals.
• Maintain stringing machines, tools, and equipment in optimal working condition.
• Ensure timely completion of stringing and customization orders, especially during tournaments or peak periods.
• Track inventory of strings, grips, and related supplies; notify management of restocking needs.
• Support Pro Shop operations, including merchandising, inventory management, and maintaining a clean, organized shop environment.
• Assist with point-of-sale transactions and customer inquiries as needed.
• Provide excellent customer service, representing the Academy brand professionally at all times.
• Perform additional duties as assigned by the Pro Shop Manager or store leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees