Supermarket Rack Technician

Smart Care • Dallas, TX

59d

About The Position

At Smart Care Company, we recognize that the talent and dedication of our employees drive our company’s success. We strive to attract and retain the best professionals by providing a supportive work environment, ongoing training opportunities, highly competitive wages, excellent benefits, and a strong commitment to work-life balance. Scope of Responsibility: As a Rack Technician , you will be responsible for providing exceptional service to our commercial clients. Your duties will include the installation, maintenance, and repair of heating, cooling, refrigeration, and ventilation systems. This is a hands-on role with a focus on ensuring the comfort and safety of our customers through high-quality service and expertise.

Requirements

• 3-5 years of experience in HVAC and refrigeration systems (preferred).
• Certification through the Environmental Protection Agency (EPA) to handle refrigerants (required).
• Certification or an associate degree from an HVAC program at a technical school (required).
• Previous on-the-job training is a plus.
• Strong verbal communication skills with the ability to explain complex HVAC issues to customers in a simple, understandable way.
• Critical thinker and effective problem solver.
• Must hold a valid state driver’s license.
• Must be punctual and adhere to a daily schedule with multiple appointments at different locations.
• Ability to stand, walk, climb, carry, bend, kneel, reach, push, and pull regularly.
• Occasionally lift and/or move up to 50 pounds .
• Capable of climbing ladders and working at high elevations.
• Ability to work in various weather conditions .

Nice To Haves

• Previous on-the-job training is a plus.

Responsibilities

• Customer Consultation & Needs Assessment : Travel to businesses on a daily basis to consult with customers, assess their HVAC needs, and provide customized solutions.
• System Installation & Maintenance : Install new heating, cooling, refrigeration, and ventilation systems as needed. Perform preventive maintenance on HVAC systems to increase their longevity and efficiency.
• Inspection & Troubleshooting : Inspect HVAC systems for effectiveness and safety, troubleshoot issues, and provide necessary repairs to damaged systems.
• Performance Testing : Conduct performance tests using specialized tools to ensure systems are operating at optimal levels.
• Record-Keeping & Documentation : Keep accurate records of customer appointments, payment transactions, and invoices. Maintain inventory of all HVAC equipment and resources.
• Customer Service : Provide clear and understandable explanations of HVAC issues to customers, addressing any concerns they may have.

Benefits

• Training & Development : We offer continuous training opportunities to help you grow in your career.
• Competitive Compensation : Highly competitive wages and benefits packages.
• Work-Life Balance : We believe in creating a balance between work and personal life to promote overall well-being.
• Supportive Team : Work in a collaborative, supportive environment that values each team member's contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees