Supermarket Rack Technician

Smart Care-posted 13 days ago

Full-time • Mid Level

Dallas, TX

1,001-5,000 employees

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At Smart Care Company, we recognize that the talent and dedication of our employees drive our company’s success. We strive to attract and retain the best professionals by providing a supportive work environment, ongoing training opportunities, highly competitive wages, excellent benefits, and a strong commitment to work-life balance. Scope of Responsibility: As a Rack Technician , you will be responsible for providing exceptional service to our commercial clients. Your duties will include the installation, maintenance, and repair of heating, cooling, refrigeration, and ventilation systems. This is a hands-on role with a focus on ensuring the comfort and safety of our customers through high-quality service and expertise.

Customer Consultation & Needs Assessment : Travel to businesses on a daily basis to consult with customers, assess their HVAC needs, and provide customized solutions.
System Installation & Maintenance : Install new heating, cooling, refrigeration, and ventilation systems as needed. Perform preventive maintenance on HVAC systems to increase their longevity and efficiency.
Inspection & Troubleshooting : Inspect HVAC systems for effectiveness and safety, troubleshoot issues, and provide necessary repairs to damaged systems.
Performance Testing : Conduct performance tests using specialized tools to ensure systems are operating at optimal levels.
Record-Keeping & Documentation : Keep accurate records of customer appointments, payment transactions, and invoices. Maintain inventory of all HVAC equipment and resources.
Customer Service : Provide clear and understandable explanations of HVAC issues to customers, addressing any concerns they may have.

3-5 years of experience in HVAC and refrigeration systems (preferred).
Certification through the Environmental Protection Agency (EPA) to handle refrigerants (required).
Certification or an associate degree from an HVAC program at a technical school (required).
Previous on-the-job training is a plus.
Strong verbal communication skills with the ability to explain complex HVAC issues to customers in a simple, understandable way.
Critical thinker and effective problem solver.
Must hold a valid state driver’s license.
Must be punctual and adhere to a daily schedule with multiple appointments at different locations.
Ability to stand, walk, climb, carry, bend, kneel, reach, push, and pull regularly.
Occasionally lift and/or move up to 50 pounds .
Capable of climbing ladders and working at high elevations.
Ability to work in various weather conditions .

Previous on-the-job training is a plus.

Training & Development : We offer continuous training opportunities to help you grow in your career.
Competitive Compensation : Highly competitive wages and benefits packages.
Work-Life Balance : We believe in creating a balance between work and personal life to promote overall well-being.
Supportive Team : Work in a collaborative, supportive environment that values each team member's contributions.

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Supermarket Rack Technician

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