Race Sales Associate

Crown Concepts

6d•$58,000

About The Position

Join our elite team as a Race Sales Associate. This role is an opportunity to showcase your expertise in customer communication, sales, and relationship-building within the racing and performance vehicle industry. The ideal candidate will be responsible for generating leads, guiding customers through the sales process, closing deals, and delivering a high level of service from initial contact to final delivery. Success in this role is defined by increased sales of race vehicles and services, strong customer satisfaction, effective problem-solving, and the ability to consistently exceed customer expectations. The ideal candidate demonstrates a strong willingness to learn, communicates clearly and professionally, and works well within a fast-paced team environment. Experience in the racing industry, along with the ability to build and maintain customer relationships, is highly valued. Success in this role requires a proactive approach to sales, attention to detail, adaptability, and a team-first mindset. A high-performing Race Sales Associate takes initiative, supports others when needed, and consistently represents Crown Racing with professionalism to deliver an exceptional customer experience. This is a results-driven position where the right candidate takes ownership of their responsibilities, naturally commits the time required to complete sales tasks, and prioritizes customer needs to drive successful outcomes.

Requirements

5 or more years experience in a communications and sales role
Hands-on familiarity with Radical Motorsports, LMP3, LMP2, Porsche, McLaren or other race platforms
Broad knowledge of major racing series such as IMSA, SRO, HSR, USAC or RNCA
Ability to perform calmly and accurately under high-pressure, time-critical conditions
Strong organizational skills with disciplined documentation
Willingness and physical capability to travel extensively and work extended hours
Ability to complete tasks within a deadline
Self motivation with a focus on delivering the highest level of customer satisfaction
Willingness to gain necessary training by participating in seminars and classes
Flexibility to learn quickly in a fast-growing environment with aggressive timelines
Ability to lift 40 lbs without aid frequently and occasionally up to or over 50 lbs
A team-oriented mindset with strong communication skills
Proven experience in creating, reading and understanding sales agreements
Excellent troubleshooting skills with a proactive approach to problem-solving
Clean Driving Record with valid AZ Driving License
Proven track record with stable work history

Responsibilities

Lead and manage race sales from time of lead procurement to customer delivery
Meet and interface with existing race customers
Meet and interface with new race customer leads
Maintain a high standard of service throughout the sales cycle
Serve as the primary point of contact throughout the client journey
Ensure timely updates, responsiveness, and personalized engagement
Proactively manage follow-ups post-sale to encourage feedback, repeat business, and client satisfaction
Develop and manage relationships with racing clients, teams, and event partners
Coordinate sales and logistics for trackside services and race event support
Collaborate with marketing to optimize brand visibility and engagement
Identify growth opportunities in motorsports and upsell relevant services
Understand the customer expectations and relay internally with updated Work Orders
Use Google Docs and Google Sheets routinely for sales efforts
Help grow the Crown Race division through sales efforts
Customer Invoice Final Review and Approval
Communication with Customers for project status, change orders and billing
Maintain accurate CRM records to track customer preferences, history, and communication
Continuous follow-up with sales leads via emails and phone calls
Attend track and race event routinely